Student Records Specialist

Concordia University Wisconsin/Ann Arbor • Mequon, WI

2d • Onsite

About The Position

Concordia is a Lutheran higher education community committed to helping students develop in mind, body, and spirit for service to Christ in the Church and in the world. Position Summary The Student Records Specialist works to ensure the efficient and effective functioning of the Registrar's Office. This position manages the Registrar's Office on the Mequon campus. The individual will directly be responsible for maintaining and updating the academic records for all students , manages athletic eligibility reporting, and National Student Clearinghouse enrollment reporting. Familiarity of university policy, procedure along with academic guidelines are essential components of this position.

Requirements

• Familiarity with student information databases, particularly Ellucian Banner and Degree Works
• Proficient with Microsoft Office including Access, Excel, Word and Outlook
• Ability to work independently and as part of a team
• Ability to work with numbers and forms, including data entry
• Excellent attention to detail
• Able to deal with interruptions and work in a fast-paced office environment
• Excellent communication skills written and oral
• Maintain a high level of confidentiality
• A bachelor's degree is required

Nice To Haves

• at least two years of experience in higher education preferred

Responsibilities

• Manage athletic eligibility reporting
• Manage National Student Clearinghouse enrollment reporting including verifying enrollment and loan deferments
• Responsible for all Banner student functions, including registration, maintaining data integrity, curriculum and self-service web functions
• Update student curriculum
• Responsible for e-transcript processing
• Hire, manage and train student workers
• Oversee all student services and requests, including managing Registrar Office email, phone and front desk traffic
• Responsible for updating student forms and resources on the portal and web site
• Oversee updates to the Xtender database via scanning and uploading student record documents
• Maintain current and historical student records
• Responsible for student FERPA forms
• Assist students with billing inquiries as it relates to student coding and registration
• Comply with all procedures, guidelines and laws/regulations, including but not limited to those related to document retention and destruction, FERPA and confidentiality
• May perform other related duties as assigned

Benefits

• Health, Dental and Vision Insurance
• Personal Spending Account, Flexible Spending Account, and/or Health Savings Account
• Disability and Survivor Plan
• Retirement Pension Plan
• Retirement 403(b) Savings Plan
• Basic Life and Supplemental Life Insurance
• Accidental Death and Dismemberment Coverage
• Critical Illness and Accident Insurance
• Tuition waiver benefits (available for employees and their qualified dependents)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees