Office of Student Life - Student Life Office Assistant

High Point UniversityHigh Point, NC
9d$8Onsite

About The Position

The Office of Student Life strives to model the value of service by improving the daily lives of the HPU family as a single source of knowledge for student life, engagement and residential living information. As a student employee, you will gain experience in customer service, leadership, problem-solving and teamwork. Student Life Office Assistants will provide HPU students, faculty, staff and families with first-class customer service in a solution-oriented team. They maintain a comprehensive knowledgebase of High Point University and the breath of resources, programming and events offered by the Office of Student Life.

Requirements

  • Applicants should possess exceptional interpersonal skills, savvy communication and be comfortable communicating with others.
  • Students must maintain a GPA of 2.75 or higher, be in good standing with Student Life and maintain a professional social media presence to remain eligible for this position.

Nice To Haves

  • Must have a minimum 2.75 overall GPA
  • Self-starter and the ability to absorb information quickly
  • Strong communication skills
  • On-campus involvement with clubs and organizations
  • Solution-oriented and a positive attitude
  • Dependable, trustworthy and responsible

Responsibilities

  • Provide unmatched customer service to all students, faculty, staff and visitors
  • Serve as a resource to the campus community by addressing the needs of walk-in visitors and by answering incoming phone calls
  • Communicate the University’s mission and answer basic questions about HPU and Student Life policies, procedures, events and resources
  • Recognizes sensitive internal information and exercises discretion
  • Ability to work assigned shifts throughout the week (days and evenings), some weekends and special events
  • Execute multiple projects and job functions with efficiency
  • Assist with residence life roommate introductions
  • Attend all required training and staff meetings
  • Other duties as assigned
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