Student Intern - Infrastructure & Helpdesk Support

Dasny • Albany, NY

12h • $20

About The Position

DASNY is New York State’s capital development authority and provides financing and construction services to public and private universities, not-for-profit healthcare facilities and other institutions that serve the public good. DASNY is composed of five major divisions: Construction Services, Counsel’s Office, Executive Direction, Finance & Information Services, and Public Finance & Portfolio Monitoring. Under the supervision of Information Services staff, serves in a temporary capacity as a Dormitory Authority student intern and assists with a wide range of technical support projects. Student interns are subject to and must comply with applicable laws, policies, procedures, and expectations for DASNY employees.

Requirements

• Must be a matriculated undergraduate (freshman level or above), or first year graduate student pursuing a degree in computer engineering, computer science, information technology, or related field.
• Excellent oral and written communications skills.
• Demonstrated organizational skills and ability to prioritize.
• Proficiency in PC applications such as Outlook, Excel, Access, Word, and PowerPoint.
• Ability to work on PC’s, troubleshoot problems, monitor system health, and perform daily system operations tasks.
• Knowledge of Office 365 applications.
• Knowledge of Windows server setup, and Active Directory management.

Responsibilities

• Troubleshoot and remediate infrastructure (Windows servers, network) problems
• Troubleshoot and remediate PC hardware and software problems
• Software upgrade on servers and PCs
• Office 365 applications support
• IT Helpdesk operations support
• PC imaging and setup
• Day-to-day operations for the maintenance of Active Directory (AD) including creation and maintenance of user accounts, AD groups, and network passwords.
• Other duties as assigned.
• Must adhere to the NYS Information Security Policy Standards established and issued by the Office of Cyber Security and Critical Infrastructure Coordination.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed