Student Housing Manager
About The Position
Since 1966, the dedicated employees at ECPI University have helped students achieve their goals via practical training and career-focused education with over 50 Associates, Bachelor's and Master's Programs. Our culture is to prioritize our students' success through the support of our dynamic team and industry focused curriculum. The Student Housing Manager oversees all aspects of student housing operations, ensuring a safe, clean and supportive living environment for students. This role manage housing assignments, maintains strong relationships with apartment management, and serves as the primary point of contact for all housing-related matters. The Student Housing Manager leads the housing team and works collaboratively with other departments to support student success.
Requirements
- Bachelor's Degree Preferred.
- 3-5 years of experience in student housing, residential life, apartment management, or a related field
- Experience in a leadership or supervisory role preferred.
- Any equivalent combination of education, experience, and/or training
- Must be self-motivated, goal oriented and sense of urgency
- Ability to establish and sustain a relationship with students
- Excellent oral and written communication skills
- Ability to work independently and as part of a team
- Strong problem solving skills; ability to multi-task
- Excellent Driving Record, will operate company vehicle
- Ability to work evening and week-end hours on occasion
- Ability to coach and provide guidance to active students
- Excellent customer service skills
Responsibilities
- Manage the full student housing process, including application review, housing assignments, and student communications.
- Serve as the primary liaison between the institution and apartment management to coordinate housing logistics, address concerns, and maintain strong partnerships.
- Conduct regular inspections of student housing to ensure compliance with cleanliness, safety, and institutional standards.
- Respond to and resolve student concerns related to housing conditions, roommate conflicts, and maintenance issues.
- Maintain housing records, occupancy data, and reporting for internal and external stakeholders.
- Develop and implement housing policies and procedures in alignment with institutional guidelines.
- Provide support during student move-ins, move-outs, and transitional housing periods.
- Participate in student support initiatives and contribute to the overall student experience.
- All other duties as assigned.
Benefits
- ECPI University provides a comprehensive benefits program designed to help our faculty and staff stay healthy, feel supported, and maintain a work/life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Educational Services
