Community Manager - Student Housing

University Partners•Charlottesville, VA

1d•Onsite

About The Position

University Partners is a top 15 owner, operator, and developer of student housing communities nationwide, with more than 20 years of experience delivering best-in-class student living. With 45+ properties, 25,000+ beds, and a people-first culture, we move quickly, operate with accountability, and empower our leaders to run strong, high-performing communities. We value collaboration, integrity, and leaders who know how to execute—especially during peak leasing and turnover. Job Purpose The Community Manager is responsible for the overall operations, financial performance, and leadership of an assigned student housing community. This role is designed for an experienced student housing leader who understands the demands of the academic leasing cycle, summer turnover, and high-volume operations, and who can lead teams through peak periods while protecting the company’s investment and delivering an exceptional resident experience.

Requirements

Proven leadership experience in student housing property management.
Ability to analyze financial reports, budgets, and operational data.
Must have successfully managed at least one full summer turn / peak leasing cycle within a student housing environment.
Experience leading on-site teams and managing high-volume leasing operations tied to academic calendars.
Strong understanding of student housing operations, including pre-leasing, renewals, roommate matching, and academic-year transitions.
Proficiency in Entrata and Microsoft Office (Word, Outlook, Teams, Excel).
Strong communication, organizational, and problem-solving skills.

Nice To Haves

Bachelor’s degree preferred
2+ years of Community Manager or equivalent leadership experience within student housing

Responsibilities

Lead all day-to-day operations of a student housing community, ensuring strong performance across leasing, marketing, facilities, resident experience, and financial results.
Develop and execute annual business and marketing plans aligned with academic leasing cycles, including occupancy, pre-leasing, renewal, and revenue goals.
Successfully manage summer turn and peak leasing periods, ensuring readiness, staffing, vendor coordination, and timely delivery of units.
Prepare operating budgets; monitor expenses, review variances, and maximize NOI through disciplined cost control and revenue strategies.
Maintain target occupancy and rental rates; oversee leasing activity and approve all documentation for accuracy and compliance.
Hire, train, coach, and retain high-performing on-site teams (leasing, maintenance, and grounds).
Conduct regular staff meetings, performance evaluations, and ongoing development conversations.
Partner closely with Regional Managers to ensure operational consistency, performance accountability, and readiness during high-impact periods.
Coordinate maintenance operations, capital improvements, and reconditioning projects with regional approval.
Manage resident relations including renewals, conflict resolution, delinquencies, and eviction processes in alignment with legal guidance.
Lead resident move-ins, move-outs, and academic year transitions.
Ensure accurate and timely data entry in Entrata (leads, follow-ups, work orders, resident records).
Uphold Fair Housing standards, company safety policies, and ethical business practices at all times.