Student Contact Center - Administrative Assistant (NFWS)

Grand Canyon Education • Phoenix, AZ

3d

About The Position

Grand Canyon Education (GCE) is seeking an Administrative Assistant to support the mission of Grand Canyon University through GCE's Student Contact Center. Purpose within the Organization: The purpose of this position is to assist the Student Contact Center department with administrative duties.

Requirements

• Availability Monday – Friday from 8:00am –5:00pm.
• Able to consistently work 15-20 hours weekly.
• Must be available to work most of summer and other school breaks.
• Have intermediate knowledge of MS Excel.
• Computer experience with MS Outlook and Word.
• Experience providing excellent customer service in person and over the phone.
• Strong organizational skills and attention to detail.
• Strong communication both written and verbal.
• Ability to maintain professionalism and confidentiality.
• Willingness to work, learn, and be flexible.
• Positive attitude.
• Self-directed/motivated.
• Dependable and punctual.
• Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.
• Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
• Maintain good financial and academic (SAP) standing with the University.
• You may be subject to termination if you fall below the minimum requirements.

Responsibilities

• Assist Student Contact Center leadership with administrative tasks.
• Assist with recruiting and onboarding process.
• Assist with creating various work and training schedules.
• Collect, maintain, and ensure the accuracy of various data.
• Produce ad hoc reports and data as needed.
• Maintain paper and electronic filing systems.
• Answer incoming calls and emails.
• Other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees