Student Assistant - Student Accounts

Stevenson UniversityOwings Mills, MD
4dOnsite

About The Position

Summer Student Assistant – Student Accounts, will assist in phone calls for the Student Accounts call center and front desk reception in the Student Accounts & Financial Aid Offices. Assist students and parents with understanding their account. Use of Colleague will be required.

Responsibilities

  • Greet students and families and provide general assistance in person at office reception desk.
  • Answer phone calls and emails received in the Student Accounts Office.
  • Process student account payments.
  • Have an ongoing understanding of the Stevenson University billing information and practices.
  • Work as needed with Financial Aid, Residence Life, Registrar and Academic Advising offices to assist students and families with their student account.
  • Aid in the disbursement of paper refund checks, bills and account mailings.
  • Assist with projects and data entry as assigned, such parking ticket and lost ID charges.
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