Student Accounts Specialist

Newman University • Wichita, KS

6d

About The Position

We are seeking a detail-oriented and customer-focused Student Accounts Specialist to join our team. This position is responsible for the daily operations of the Student Accounts Office, including billing, payment processing, account maintenance, and providing exceptional service to students and families. As the primary point of contact for tuition, fees, payments, refunds, and account inquiries, you will ensure accuracy, confidentiality, and compliance while supporting our commitment to service excellence.

Requirements

• High school diploma required; Associate degree/certificate preferred.
• Minimum 2 years in bookkeeping, accounting, or finance-related roles.
• Hands-on experience with reconciliations and financial record accuracy.
• Strong customer service and financial judgment skills.
• Proficiency in Excel, Word, Access, Outlook; experience with Empower preferred.
• Ability to maintain confidentiality and handle complex tasks.
• Must be legally authorized to work in the United States.

Nice To Haves

• Associate degree/certificate preferred.
• Experience with Empower preferred.

Responsibilities

• Provide front-line customer service to students, parents, and campus personnel via phone, email, and in person.
• Process and receipt student payments (cash, check, credit card, electronic funds).
• Manage student-related receivables and ensure accurate departmental billing.
• Reconcile accounts, research discrepancies, and coordinate corrections.
• Prepare and distribute student billing statements and third-party invoices.
• Maintain dual enrollment student payments and account holds.
• Monitor past-due accounts and assist with collection efforts.
• Process and certify Veteran Affairs (VA) education benefits and maintain compliance.
• Prepare and distribute IRS tax documents (Forms 1098-T and 1042-S).
• Ensure compliance with FERPA, Title IX, and institutional privacy standards.
• Perform other student accounts–related duties as assigned.

Benefits

• Medical, Dental, and Vision Insurance
• 403(b) Retirement Plan
• Paid Time Off (PTO) and approximately 20 paid holidays/breaks
• Tuition Waiver for employee, spouse, and eligible dependents after one year of employment
• Additional benefits to support your health, financial security, and work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED