Student Assistant - Bureau of Child Support - Case Management Section (2 Positions)

State of Michigan • Lansing, MI

49d • Hybrid

About The Position

The Michigan Department of Health and Human Services mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit MDHHS Diversity Equity and Inclusion. This position is the IV-D Child Support Program Operations customer service data distribution and document maintenance assistant. This position is directly responsible for distributing reports to staff, managers, and administration regarding Child Support functions. Additionally, this position will organize, maintain, and electronically image inbound and outbound documentation related to the establishment of Child Support orders and the establishment of inbound work items for the Child Support Specialists. With the implementation of new technology and business processes, this is a needed role to manage reporting and inbound documentation that will create work for these processes. The duration of this position will be dependent on the student's enrollment status. When the incumbent is no longer enrolled, the position will be posted and filled as a vacancy.

Requirements

• Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.
• Relevant experience and/or education referred to in the supplemental questions must be documented in the resume, transcript and/or application to allow for accurate screening.
• Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
• Attach a cover letter.
• If applicable, attach a copy of an official transcript(s).  We accept scanned copies of official transcripts.  We do not accept web-based, internet, or copies of unofficial transcripts.  Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.
• Current enrollment in high school, vocational or technical school, or post-secondary educational institution.
• No specific type or amount is required.
• The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.
• The student must provide proof of current enrollment or acceptance to an educational institution.
• Successful completion of a background investigation and a criminal records check.

Responsibilities

• Distributing reports to staff, managers, and administration regarding Child Support functions.
• Organize, maintain, and electronically image inbound and outbound documentation related to the establishment of Child Support orders and the establishment of inbound work items for the Child Support Specialists.
• Manage reporting and inbound documentation that will create work for these processes.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees