Student Assignment Specialist

Cleveland Metropolitan School District

24d•$43,782 - $61,294

About The Position

INTRODUCTION: CONTEXT AND MISSION The Cleveland Metropolitan School District (CMSD) serves approximately 37,000 students in 100+ schools. Over the past several years, the Greater Cleveland community has united behind the collective goal of ensuring every child in Cleveland attends a high-quality school and every neighborhood has a multitude of great schools from which families can choose. The Cleveland Plan defines CMSD’s approach to the reinvention of public education and holds our community accountable for the success of Cleveland’s schoolchildren. The Cleveland Plan is supported by Ohio House Bill 525, which provides much-needed flexibility and autonomy for the district and its schools. Our schools have autonomy over human and financial resources in exchange for accountability for performance. The principal has primary responsibility and accountability for establishing his or her school as a high-quality, high-expectations academic center with a focus on personalized instruction, professional support for teachers, and school-wide practices that lead to measurable results. The Cleveland Metropolitan School District has developed standards of excellence that the district applies to all parts of the organization inclusive of schools, principals, school leadership teams, networks, and central office. Alignment between Standards of Excellence (SoE) and the district’s Theory of Action helps ensure that principals are able to focus on scholar achievement and that central office supports are timely and effective. Our Vision for Learning in a Post-Pandemic World: In our pursuit of a more fair, just, and good system of education, we want each of our learners, both each of our scholars and each of their educators, to be individually and collectively presented with academically / intellectually complex tasks that are worthy of their productive struggle and allow them authentic opportunities to demonstrate their work and their learning of academic content and transferable skills in a joyful and adventurous environment. THE OPPORTUNITY: The primary purpose of this job is to assist in providing a high and efficient level of service in the Student Assignments Department. The Specialist, Student Assignments, will support the Student Information Systems (SIS) Help Desk and Student Assignments. The Specialist, Student Assignments, will be expected to continuously look for ways to enhance the efficiency and level of service he/she is providing

Requirements

Bachelor's degree preferred
Bilingual oral and written communication skills (English and Spanish)
Experience working with parents, caregivers and children in school settings
Excellent oral and written communication skills
Proficient with computer skills, i.e. Microsoft Office, Excel, Access and data entry
Demonstrated experience and/or training in task areas associated with the position as found in the Essential Duties and Responsibilities above
A demonstrated ability to work with all levels of school personnel as well as the community at large
Demonstrated ability to provide exceptional customer service in a multiethnic/culturally diverse environment
A self-motivated individual with the ability to handle multiple projects simultaneously
Ability to follow through with assignments and work independently as well as cooperatively with a team

Responsibilities

Provide guidelines, technical procedures and training in the area of student registration
Collaborate with other offices in the District to assign students to Special Education/Gifted classes, Multilingual Education classes and thematic schools and programs
Coordinate and process special transfers and open enrollment requests.
Provide logging, monitoring and tracking of requests for open enrollment transfers
Research and respond to requests for records of students who attended CMSD schools.
Provide logging, monitoring, and tracking of requests for records
Verify graduation requirements
Respond to inquiries from employers, background check agencies, school and other entities
Complete on-line registration transactions including enrollments, transfers and withdrawals for regular and programmatic students
Monitor compliance with state education laws and District policies
Serve as a resource and link among District staff, school personnel and parents
Provide information and assistance to parents regarding student registration procedures, District assignment policies, and other information concerning the accurate placement of students in schools
Provide assistance and technical support to schools relative to student registration procedures and on-line transactions
Assist with the monitoring of student registration transactions to ensure equitable placement in District programs and schools
Provide on-going SIS support via phone and email
Contribute to the design of new processes and software customization as well as develop best practices
Work with school staff to ensure data entered is correct and completed in a timely manner
Implement District and/or Board of Education policies and procedures
Perform other related duties as assigned