Student Accounts Specialist, Refunds (59652)

IEC CORP GROUP•Irvine, CA

6d•$23 - $25

About The Position

International Education Corporation is the leader in post-secondary career education. Working at our employee-owned company is more than just a great career - it’s an investment in yourself. Our mission is to drive personal and community transformation by empowering students to make a positive and enduring life change. We are consistently searching for like-minded compassionate professionals who strive to be the best in their respective fields. Our top candidates share our commitment to helping students build the skills to create a future of which they can be proud. We are currently seeking a Student Accounts Specialist to join our team. The Student Account Specialist is assigned to the day to day technical duties in addition to awarding Title IV aid. Positions assigned to this classification are a paraprofessional and will have a high technical knowledge of financial aid programs and procedures to independently assist campuses and other professionals over the phone, and through written and electronic correspondence. The position requires the ability to work with a sense of urgency, analyze financial aid application data, exercise professional judgment in reviewing financial aid applications, verification, awarding Title IV aid and tracking and processing Return to Title IV calculations for students. In addition, the position requires that all application and verification work be done accurately and compliantly.

Requirements

At least three years of experience serving as a financial aid specialist, compliance auditor, associate director of financial aid or comparable position.
Bachelor’s degree with coursework in business, finance, auditing or accounting.
Excellent customer service, oral and written communication and presentation skills.
Ability to work effectively as a member of a team.
Efficiency in MS Office, especially MS Excel is required
English will be the primary language used; bilingual abilities useful but not required.
Ability to meet deadlines and execute multiple priorities.

Nice To Haves

Preference will be given to individuals who have previous experience working as a Financial Aid Specialist, Default Prevention Specialist or Financial Planning Analyst.

Responsibilities

Complies with all Federal, State, accreditation and institutional policies and procedures.
Achieves compliance as established by accrediting agencies, state entities and current established company targets.
Reviews, evaluates and audits applications for federal financial aid for quality control purposes.
Assist in the intake and scanning of confidential data for state and federal reports, including student and parent confidential tax and income information.
Validates student financial aid application data to calculate award eligibility and certify federal and private student loans.
Maintains knowledge of Title IV awarding and cash management rules and regulations.
Prepares the R2T4 calculations for all withdrawn students.
Achieves a consistent accuracy in R2T4 calculations.
Maintains and coordinates award and quality assurance reports.
Maintain the company’s administrative requirements for student financial aid and separation of duties compliance requirements for state and federal student financial aid.
Maintains knowledge of the College’s refund policies.
Ensures ethical and accurate documentation and recordkeeping which meets all company and regulatory agency standards.
Prepares statistical and tracking reports as requested by IEC management.
Provides and training and support as requested in all areas relating to Tile IV awarding and disbursement.
Monitor the work of others and assist with training teams on file review, awarding and certifying federal loans.
Ability to post Title IV funds to account ledger and cash disbursement rosters.
Provide exceptional customer service and respond to inquiries from the campuses.
Must possess a valid driver’s license and be able to drive in the United States.
Other duties as assigned.