Student Accounts Business Analyst

Stevens Institute of Technology•Hoboken, NJ

About The Position

The Student Accounts Business Analyst will serve as primary contact for reporting in the Office of Student Accounts for internal and external constituents. The successful candidate will ensur e compliance with federal, state , and institutional policies while maintaining Student A ccount s records with accuracy and best practices in mind. This position works to support the overall goals and mission of the Office of Student Accounts and Stevens Institute of Technology , which ensures student centricity and excellence in all we do. Essential Duties and Responsibilities Under the supervision of the Director of Student Accounts Systems and Reporting , support the comprehensive daily operations of the Office of Student Accounts by providing meaningful and forward-thinking report s . Take the lead on Workday Student reporting and integration s, including data source and business object knowledge and complex calculated field creation with deep knowledge of current functionality, design concepts , touchpoints with in Student . Work with functional staff to update documentation and coordinate training initiatives to ensure optimal usa ge of all systems. Assist in the audit and review of Student Accounts systems and third-party integrations to address error reports, ensure data integrity, and make optimizations where possible. Collaborate with appropriate U niversity departments to communicate and resolve matters related to S tudent A ccounts data, reports , and integrations . Process all requests for scheduled and on-demand student financial reports for the Office of Student Accounts and other stakeholders. Monitor the Student Accounts’ Workday report inventory and integrations . Understand the billing deliver ables for all programs , including traditional, corporate, and other programs to ensure accurate reporting. Document system usage, configuration decisions, access management and reporting set up . Evening and occasional weekend hours as . Completes other duties as assigned .

Requirements

A minimum of a bachelor’s degree or 5 years of relevant experience
Experience developing reports and dashboards with business intelligence products
Exceptional analytical, communication, and problem-solving skills
Excellent written and verbal communication skills
Ability to handle numerous tasks, assign priorities, and handle confidential information

Nice To Haves

A Master’s degree preferred
In-depth knowledge of Workday Student , preferred
Previous experience in Student Accounts , Financial Aid, or other administrative offices in a higher education environment , preferred

Responsibilities

Serve as primary contact for reporting in the Office of Student Accounts for internal and external constituents
Ensure compliance with federal, state, and institutional policies while maintaining Student Accounts records with accuracy and best practices in mind
Support the comprehensive daily operations of the Office of Student Accounts by providing meaningful and forward-thinking reports
Take the lead on Workday Student reporting and integrations, including data source and business object knowledge and complex calculated field creation with deep knowledge of current functionality, design concepts, touchpoints with in Student
Work with functional staff to update documentation and coordinate training initiatives to ensure optimal usage of all systems
Assist in the audit and review of Student Accounts systems and third-party integrations to address error reports, ensure data integrity, and make optimizations where possible
Collaborate with appropriate University departments to communicate and resolve matters related to Student Accounts data, reports, and integrations
Process all requests for scheduled and on-demand student financial reports for the Office of Student Accounts and other stakeholders
Monitor the Student Accounts’ Workday report inventory and integrations
Understand the billing deliverables for all programs, including traditional, corporate, and other programs to ensure accurate reporting
Document system usage, configuration decisions, access management and reporting set up
Completes other duties as assigned