Street Outreach Case Manager (Stationary)

Phoenix Rescue MissionMesa, AZ
Onsite

About The Position

Phoenix Rescue Mission is seeking a Street Outreach Case Manager to work in Mesa, AZ. This position is vital for transforming lives by offering hope, healing, and new beginnings to men, women, and children facing hunger, homelessness, addiction, and trauma. The organization operates on Christ’s example of servant-leadership and teamwork, striving for excellence as a certified Best Christian Workplace. The ideal candidate is adaptable, organized, highly empathetic, and a committed Christian, passionate about spreading God’s Word. Responsibilities include overseeing daily operations of homeless day relief centers, motivating people experiencing homelessness towards self-sufficiency, and assisting them in navigating social service systems to end their homelessness.

Requirements

  • Bachelor’s degree in Social Work, Sociology, Psychology, Counseling, or another social service field or 4 years of experience in case management, social work, or a similar setting, or a combination of education and experience
  • You have a current valid Arizona driver's license with a clean driving record of 2+ years (as verified by our company MVR check) and be able to qualify for our company Insurance Policy.
  • You have knowledge of the problems facing the street homeless population and an awareness of the resources that help people exit homelessness.
  • You have a high level of composure and can remain calm in stressful situations.
  • You are discreet and understand the importance of keeping client information confidential.
  • You have excellent communication skills.
  • You are proficient in Microsoft Office apps.
  • You have a solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions.

Nice To Haves

  • Certified in Peer Support, preferred.

Responsibilities

  • You will be responsible for helping to oversee the daily operations of assigned homeless day relief center, where people experiencing homelessness can get relief and resources.
  • You will be responsible for connecting with and motivating people living on the streets to strive toward self-sufficiency.
  • You will be responsible for making sure that all client-level and other program data are properly recorded.
  • You will assist homeless people in navigating the social service system to identify resources that will help end their homelessness.
  • You will set goals and develop and individualized case plan with each outreach prospect.
  • You will establish and maintain relationships with community stakeholders and attend community outreach events.
  • You will ensure that client information is entered timely and accurately in the PRM database.
  • You will lead or participate in devotions, prayers, or other organization activities that promote a credible Christian witness and lifestyle.

Benefits

  • Life-giving work that transforms the cities we serve
  • Caring and supportive environment
  • Generous health, dental, and vision benefits
  • 401(k) match program
  • Robust paid time off program
  • 12 paid holidays annually
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