Strategy & Operations

Amae Health•San Francisco, CA

2d•$119,000 - $161,000•Onsite

About The Position

At Amae Health, we are dedicated to helping the 15.4 million Americans living with severe mental illness (SMI) lead stable, meaningful lives, while ending the cycle of repeat hospitalizations. In partnership with some of the nation’s top academic medical centers we’ve pioneered an innovative outpatient care model that combines compassionate, in-person psychiatric care with comprehensive wraparound support. Our integrated care teams — including psychiatrists, therapists, primary care physicians, health coaches, and peer support specialists — work together to treat the whole person via a unique model, addressing physical, mental, and social needs in unison. By caring for every aspect of our patients’ well-being, we help them not just survive, but truly thrive. Amae Health is a Series B venture-backed Public Benefit Corporation dedicated to becoming the nation's center of excellence for individuals living with severe mental illness (SMI). Backed by top-tier venture capital firms and strategic healthcare investors, we collaborate with prestigious health systems including NewYork-Presbyterian and Cedars-Sinai, underscoring our commitment to fundamentally transforming mental health care delivery at scale. The Team: At Amae we are a collective of healthcare leaders on a mission to create a radically different patient-first behavioral health care model that truly transforms patient’s lives by integrating care delivery, patient experience, cutting edge technology and research. Join a team of operators, builders and technologists from One Medical, Forward Health, Stanford, Hinge Health, Palantir, The Four Seasons, and Brightline as we redefine care for the most vulnerable populations - across the nation, at scale. The Role: The Strategy & Operations team at Amae plays a critical role in driving the programs and systems that support delivery of excellent care to individuals with severe mental illness. The Strategy & Operations function is accountable for driving initiatives across a variety of business needs, including new market and service launches, business intelligence, and operational excellence. Highly cross-functional, this role will work across a diverse range of teams and functions at Amae health, leveraging complex problem solving skills in a growth oriented organization.

Requirements

3+ years of experience within private equity management consulting; investment banking; venture capital or within a healthcare organization (startup or larger organization) driving initiatives, projects or programs from ideation to implementation
Scrappy, self-starter mindset who vigorously looks for ways to grow an early-stage company
Proven experience structuring and leading projects to drive successful outcomes
Strong analytical, financial modeling and problem-solving skills, with proficiency in data analysis tools and techniques including high proficiency in Microsoft excel
Excellent written and verbal communication skills, with the ability to present complex information in a clear and concise manner.
Experience in a startup and/or entrepreneurial environment, with ability to thrive in a fast-paced culture, growing 0-1
Passion and interest for the mental health space
Bachelor's Degree Required

Responsibilities

Own the creation, rollout, and ongoing refinement of projects that support day-to-day behavioral health delivery.
Build structured workflows, playbooks, and feedback loops that ensure teams have what they need to provide consistent, high-quality care.
Partner with clinical and operational leaders to identify bottlenecks and gaps, then design solutions that scale across markets.
Use data, user feedback, and operational insights to evaluate program performance and identify opportunities for improvement.
Translate findings into structured improvement initiatives, complete with project plans, clear owners, and measurable outcomes.
Institutionalize improvements by integrating them into standard operating procedures, training materials, and core systems.
Drive alignment across clinical, operations, product, and leadership teams to ensure programs are implemented smoothly and sustainably.
Lead communication, training, and rollout plans for new initiatives, helping teams adopt new processes with clarity and confidence.