Strategy & Operations Associate

Savage X Fenty•El Segundo, CA

17h•$90,000 - $110,000•Hybrid

About The Position

Savage X Fenty is looking for a Strategy & Operations Associate. How do you fit in? As the Strategy & Operations Associate , you will be responsible for supporting the operations across different channels, contributing to the growth of the brand and improvement of the customer experience. You’ll be part of the Strategy & Operations team at SXF, whose goal is to help the team make better decisions and work better together. This role will work on a wide range of projects affecting Operations, Fulfillment, Supply Chain, Member Services. The right candidate will be an innovative, self-motivated, and tech savvy individual who is comfortable with shifting priorities and supporting a diverse group of stakeholders with a wide range of projects. The ability to interact cross-functionally within the company (at all levels), being proactive, and having a strong interest in the industry and customer experience is crucial to this role. The ideal candidate is detail-oriented, solution-driven, stellar communicator and can synthesize data in a digestible manner while drawing insights that lead to actionable next steps and improvements. This position will report to the VP of Strategy & Data.

Requirements

Bachelor's Degree or 2-4 years of equivalent work experience
Ability to juggle a variety of initiatives and adjust to changing timelines and priorities
Superior skills in Microsoft Office (Especially Excel & Power Point)
Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
Detailed-oriented, well-organized, excellent time management and reliable
Ability to learn quickly and adapt to new processes and software
Highly resourceful team-player, with the ability to also be effectively and independently accountable
Excellent coordination and people skills, including the ability to establish and maintain working relationships with management, members of the team, and leadership in other departments
Ability to communicate effectively with cross functional teams
Ability to handle confidential information with discretion

Nice To Haves

Experience in fashion and/or e-commerce preferred

Responsibilities

Cross-Functional Coordination & Operations Support (~40%) Support coordination across Fulfillment, Supply Chain, Member Services, Technology, and Commercial teams
Assist with day-to-day operational needs across ecommerce, retail, and wholesale channels
Prepare materials for cross-functional meetings, operating reviews, and status check-ins
Track initiatives, timelines, dependencies, and risks, and flag potential issues to project leads
Maintain documentation, trackers, and updates to support clear communication and alignment
Process Improvement & Channel Support (~30%) Assist in identifying process gaps, inefficiencies, and risks through data review and stakeholder feedback
Support the execution of process improvements by documenting workflows, updating SOPs, and tracking follow-ups
Help standardize processes, playbooks, and operating routines to improve consistency and team efficiency
Gather operational insights and help translate them into action items and next steps
Strategic Initiatives & Administrative Support (~30%) Support cross-functional initiatives related to growth, cost efficiency, and channel expansion
Assist with business planning by organizing inputs, timelines, and deliverables across teams
Respond to ad hoc operational requests by helping identify stakeholders, compiling information, and coordinating next steps
Support special projects, including Amazon and Value-Added Services initiatives
Provide general operational and administrative support as needed