Strategy & Operations Associate, Global Operations

Via•New York, NY

17h•$65,000 - $85,000

About The Position

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Strategy & Operations Associate, you will join the Global Operations team and lead a diverse array of projects directly impacting Via’s operations. You will set strategy, develop partnerships, lead end-to-end projects, and own outcomes across financial and operational analyses, process improvement, new product development and launch, and more. You will work across Via’s business portfolio to drive continuous improvement and innovation in transit services around the world.

Requirements

Minimum of 1-2 years of work experience
Have a Bachelor’s Degree with a record of exceptional academic achievement
Effective communicator: You excel in conducting complex analyses and can distill key insights for various audiences, with a knack for finding the right tone
Project ownership: Effective at managing multiple tasks simultaneously and comfortable taking on responsibility and working in an independent manner
Collaborative team player: Skilled at generating buy-in and working effectively within a multi-team, multi-geography organization.
Detail oriented: Meticulous and vigilant, with a high level of attention to detail
Technically proficient: Comfortable with analytical tools such as Excel, Tableau, SQL, and Python, with a desire to further enhance your skills

Responsibilities

Drive targets: Own the achievement of monthly, quarterly and annual operations and financial targets by developing and implementing innovative strategies
Strategic impact: Engage in strategic decision-making, rigorous project planning, and employ an entrepreneurial mindset to continually evolve Via’s operations
Operational excellence: Manage essential aspects of daily operations to ensure successful service launches and smooth ongoing operations
Data analysis: Perform detailed analyses to support data-driven decision-making
Cross-functional collaboration: Collaborate with teams across the organization, including Product, Partner Success, Sales, Expansion, and Operations, to deliver projects and support impact for our partners and riders
Process development: Proactively identify opportunities to improve workflows and build scalable processes from the ground up
Product innovation: Ideate and support product development initiatives, oversee new feature rollouts and conduct analysis alongside our Data and Product teams
Strategic partnerships: Develop and nurture strategic partnerships to achieve Via’s growth and operational objectives