APM Terminals Responsibilities Serve as the on-site Point of Contact (PoC) for the Strategy team at Pier 400, ensuring day-to-day coordination and alignment across Commercial, TECH, OT, Asset Management, Civil, IT, and Operations while executing the strategic priorities set by the Director of Strategy. Integrate all strategic streams into a unified terminal plan that supports short- and long-term operational goals and Pier 400 KPIs. Represent the Strategy team on-site by supporting waterside and landside scopes as required, ensuring continuity of strategic coverage during absences and/or operational needs. Translate strategic priorities into operational actions and measurable performance improvements through analytics, scenario modelling, and decision-support tools. Lead process mapping, standardization, and continuous improvement efforts across Strategy, including Lean/Kaizen events and cross-functional problem-solving initiatives. Ensure Strategy provides proactive visibility, risk identification, and cross-functional alignment through OPS and SLT forums. Principal Accountabilities Act as the on-site PoC for Strategy, ensuring real-time coordination and alignment across Commercial, TECH, OT, AM, Civil, IT, M&R, and Operations. Provide day-to-day leadership to Strategy functions and maintain continuity of Strategy execution while the Director of Strategy is based in Charlotte. Support waterside and landside Strategy functions as needed to ensure operational coverage and alignment with strategic direction. Ensure strategic plans across landside and waterside operations are fully integrated and operationally executable. Lead integration of forecast inputs (volume, berth windows, yard capacity, rail flows, gate demand) into a unified terminal plan supported by clear KPIs and scenario modeling. Collaborate with Commercial on joint product development, aligning operational capabilities, constraints, and optimization levers with customer requirements. Provide operational feasibility assessments and scenario modeling to support commercial discussions, customer negotiations, and long-term forecasting. Build, maintain, and enhance analytical tools, dashboards, and decision-support systems that enable predictive insight, risk detection, and operational optimization. Maintain KPI visibility across landside and waterside functions and track performance trends to identify opportunities for intervention or improvement. Lead process mapping and standardization of Strategy workflows to increase clarity, efficiency, and alignment across subfunctions. Drive Lean/Kaizen initiatives, structured problem-solving, and cross-functional improvement events targeting Port Stay, PHS, MHPM, yard health, and terminal throughput. Identify operational waste, quantify impact, and implement countermeasures in collaboration with operational stakeholders. Support OPS and SLT cross-functional meetings with structured and proactive strategic inputs. Maintain strong working relationships with Port Captains, shipping lines, Commercial, Civil, IT, TECH, OT, AM, and operational departments to ensure consistent alignment and execution.
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Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees