Strategic Senior Technology Specialist

Ricoh Careers•Boston, MA

About The Position

The Strategic Senior Technology Specialist is responsible for executing the core equipment and basic services strategy within assigned accounts, working closely with the Client Executive in Strategic and Enterprise Accounts.

Requirements

Bachelor’s degree or equivalent experience in a related field.
5–10 years of experience selling into Fortune 5000 companies.
Proven consultative selling skills.
Strong negotiation and selling skills.
Deep understanding of customer approval processes and internal workflows.
Ability to sell service annuities and effectively manage change orders.
Demonstrated success in using collaboration to build influence.
Strong knowledge of Ricoh’s core products and services portfolio.
Ability to independently develop and deliver compelling value propositions.
Excellent verbal and written communication skills.
Proven ability to build and maintain professional relationships.
Awareness of changing market trends.
IT-savvy with knowledge of enterprise architectures.
High learning agility.

Responsibilities

Partner with the Client Executive to implement equipment and basic services strategies within assigned accounts.
Independently lead customer engagements, meetings, and develop opportunities by leveraging subject matter experts and other resources to position, propose, and close deals.
Qualify opportunities efficiently and develop proposals that meet or exceed customer requirements.
Craft and position the Ricoh portfolio to align with customer needs.
Assess solution fit and affordability for the customer.
Lead pricing, proposal development, and negotiations.
Propose, sell, and deliver profitable core equipment and basic services.
Collaborate with matrix teams to ensure high-quality deliverables for clients.
Build trust and influence through effective collaboration with clients.
Clearly articulate Ricoh’s industry position and value proposition to clients.
Perform other duties as assigned.