Strategic Program Manager, Employee Engagement

Zscaler•San Jose, CA

18h•Hybrid

About The Position

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Strategic Program Manager, Employee Engagement based in our San Jose, CA office (in office Tuesday-Thursday). Reporting to the Senior Director, Employee Engagement within the Employee Engagement department, you will design and scale global programs that drive recognition, gratitude, and a world-class employee experience.In this role, you will champion our Zscaler Ways of Working by delivering connected, scalable solutions across the employee lifecycle and ensuring every initiative reflects our people-first principles in a fast-paced, high-growth environment.

Requirements

8+ years of combined experience in change, program, project, or transformation management, with a focus on employee experience, rewards and recognition, workplace strategy, or organizational change
Bachelor’s degree in Human Resources, Business, Organizational Development, or a related field; or equivalent practical experience
Proven success using agile, innovative, or non-traditional approaches to project and change management to solve complex problems
Experience driving the implementation of large-scale programs, facilitating cross-team collaboration, and managing the deployment lifecycle to inspire successful adoption
Exceptional stakeholder management skills with a proven ability to use data and employee feedback to influence senior leaders and build scalable solutions

Nice To Haves

Experience within a high-growth, global technology organization
Deep understanding of culture transformation, recognition, AI in the workplace, and employee experience journeys

Responsibilities

Translate high-level engagement strategies into actionable project plans and timelines while owning the day-to-day management of cross-functional initiatives and mitigating risks
Utilize agile and iterative methodologies to ensure the seamless delivery of global programs, ensuring initiatives remain relevant and impactful
Drive employee engagement initiatives that foster accountability and inclusion across distributed teams, equipping change agents with the tools to drive genuine user adoption
Monitor program health using established KPIs and employee feedback loops to analyze data, identify trends, and recommend tactical adjustments
Act as the primary point of contact for cross-functional partners and draft targeted internal communications to ensure messaging is consistent and effectively reaches intended audiences