Strategic Growth Senior Manager, Global Revenue Programs (Elevate)

ServiceNow • Raleigh, NC

3d

About The Position

The Strategic Growth Sr. Manager, Global Revenue Programs (Elevate), plays a pivotal role in executing and scaling global growth initiatives. You will support the execution of high-impact Programs, establish frameworks and processes for future growth, and ensure cross-functional alignment across the organization. This role is ideal for a strategic thinker who thrives in a collaborative, fast-paced environment and is passionate about enabling sustainable revenue expansion.

Requirements

• 7-10 years of experience in Business strategy, Program management, Deal Desk or GTM strategy within enterprise environments (ideally SaaS or technology).
• Demonstrated ability to influence and align cross-functional stakeholders.
• Proven track record in designing and implementing frameworks and processes for scalable growth.
• Strong analytical, organizational, and communication skills
• Collaborative, proactive, and outcome-focused mindset.

Nice To Haves

• Familiarity with ServiceNow solutions and ecosystem.
• Experience in global Program management and vertical market growth strategies.
• Ability to leverage data-driven insights for decision-making and growth acceleration.

Responsibilities

• Drive Strategic Growth Initiatives: Lead and support global initiatives such as RFPs and Strategic Plays, ensuring effective execution and measurable impact on revenue growth.
• Growth Strategies: Identify, qualify, and prioritize strategic opportunities to expand ServiceNow's footprint within key accounts and verticals working closely with Business Leaders and Customer Account Managers.
• Establish Frameworks & Processes: Design, implement, and refine scalable processes and decision matrices that enable proactive deal discovery and future growth.
• Support 360 Deal Activities: Collaborate with cross-functional teams and the Global Geo 360 Leads to ensure alignment and successful outcomes. You may also own smaller deal oversight globally.
• Cross-Functional Alignment & Collaboration: Partner with Sales, Marketing, Product, Finance, Legal, HR, and Operations to ensure seamless delivery of growth strategies.
• Continuous Improvement & Reporting: Contribute to post-Program and post-deal reviews, insights generation, and process enhancements to drive ongoing efficiency and effectiveness.

Benefits

• health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees