ServiceNow-posted 1 day ago
Full-time • Manager
Dallas, TX
5,001-10,000 employees

As a Program Manager, Global Revenue Programs (Elevate), you will operationalise and scale repeatable program motions, manage intake and tracking of key initiatives, and support the development of reusable tools, templates, and playbooks. This role offers high visibility and cross-functional collaboration across Sales, Industry, Product, Engineering, Customer Advocacy and Executive teams.

  • Lead intake, triage, and qualification of key Global Revenue Program initiatives.
  • Serve as a central point of contact for program communications, updates, and troubleshooting
  • Manage a portfolio of program activities, maintaining visibility into status, progression, and execution milestones.
  • Develop and maintain standardized templates, tools, and frameworks to support program execution.
  • Serve as a resource for account teams, responding to data requests and supporting informed decision-making.
  • Deliver clear reporting and strategic insights
  • Track action items and follow-ups from deal reviews, driving accountability across stakeholders
  • Own insights generation to refine processes and enhance future program delivery.
  • 5+ years of experience in Program Management, Business Operations or Strategy.
  • Strong organizational and process development skills, with a track record of implementing scalable frameworks.
  • Demonstrated ability to manage cross-functional initiatives and influence stakeholders in fast-paced, matrixed environments.
  • Excellent communication and stakeholder management skills.
  • Analytical mindset with a focus on continuous improvement.
  • Highly organized self-starter with strong time management and a collaborative, team-oriented approach.
  • Familiarity with ServiceNow solutions and ecosystem.
  • Experience supporting growth and performance programs and GTM execution.
  • Ability to leverage data and insights to drive program enhancements.
  • PgMP or PMP Certification
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