Program Manager, Global Revenue Programs (Elevate)

ServiceNow • Dallas, TX

5d

About The Position

As a Program Manager, Global Revenue Programs (Elevate), you will operationalise and scale repeatable program motions, manage intake and tracking of key initiatives, and support the development of reusable tools, templates, and playbooks. This role offers high visibility and cross-functional collaboration across Sales, Industry, Product, Engineering, Customer Advocacy and Executive teams.

Requirements

• 5+ years of experience in Program Management, Business Operations or Strategy.
• Strong organizational and process development skills, with a track record of implementing scalable frameworks.
• Demonstrated ability to manage cross-functional initiatives and influence stakeholders in fast-paced, matrixed environments.
• Excellent communication and stakeholder management skills.
• Analytical mindset with a focus on continuous improvement.
• Highly organized self-starter with strong time management and a collaborative, team-oriented approach.

Nice To Haves

• Familiarity with ServiceNow solutions and ecosystem.
• Experience supporting growth and performance programs and GTM execution.
• Ability to leverage data and insights to drive program enhancements.
• PgMP or PMP Certification

Responsibilities

• Core Program Lead: Lead intake, triage, and qualification of key Global Revenue Program initiatives.
• Serve as a central point of contact for program communications, updates, and troubleshooting
• Portfolio Management: Manage a portfolio of program activities, maintaining visibility into status, progression, and execution milestones.
• Playbook Builder: Develop and maintain standardized templates, tools, and frameworks to support program execution.
• Enable Cross-Functional Collaboration & Reporting: Serve as a resource for account teams, responding to data requests and supporting informed decision-making.
• Reporting and Insights: Deliver clear reporting and strategic insights
• Stakeholder Accountability: Track action items and follow-ups from deal reviews, driving accountability across stakeholders
• Continuous Improvement: own insights generation to refine processes and enhance future program delivery.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees