Strategic Customer Coordinator

Sunbelt Rentals, Inc. • Portland, OR

3d • $24 - $32

About The Position

Customer Coordinator (Call-Center) Sunbelt’s Strategic Customer Coordinator is equipped for success so we can make it happen for our customers. The Strategic Customer Coordinator is empowered to provide exceptional, professional and efficient service to Strategic Customers in the rental of construction/industrial equipment and store items. This position is considered the one centralized point of contact for these accounts and does whatever is necessary to satisfy the customer’s needs and requests. This role exemplifies the Sunbelt Promise of reliability, availability and ease to our customers.

Requirements

• Construction equipment knowledge
• Customer service ethic and positive approach
• Communication skills
• Probing questions and understanding concerns
• Safety is key to our culture: The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job.

Nice To Haves

• Previous experience in a call center customer service role
• Equipment rental or construction industry experience preferred
• Wynne software experience preferred
• Bilingual Spanish/English preferred

Benefits

• Health, Dental and Vision plans
• 401(k) Match
• Volunteer time off
• Short-term and long-term disability
• Accident, Life and Travel insurance, as well as flexible spending
• Tuition Reimbursement Options
• Employee Assistance Program (EAP)
• Length of Service Awards
• Medical/Dental/Vision Insurance
• 401(k) Retirement Plan - US
• RRS Plan – CAN
• Paid Parental Leave
• Paid Holidays and Paid Time Off
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed