Strategic Client Manager - Global IP Network

NTT•Washington, DC

16d•$110,000 - $130,000•Remote

About The Position

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive. Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team. The Strategic Client Manager is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated other value-added services, to ISPs and Internet-centric companies, both domestically and internationally. This role requires management and growth of large scale named accounts with significant analysis of technical and commercial terms as well as hunting for prospective new logos. The SCM will be responsible for leading the strategy and success of the customer’s overall engagement with GIN, closely coordinating all activities with other functional teams within GIN.

Requirements

Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services.
Must have advanced technical understanding of IP transit concepts like ASN, BGP and peering and positioning value with purchasers.
Minimum of 5-7 years of sales experience selling to wholesale consumers of bandwidth including but not limited to gaming, hosting and CDN companies.
Good knowledge of all Microsoft Office applications.
Good knowledge of Salesforce.com or similar CRM.
A track record of over-achieving sales quotas
Bachelor’s Degree in Business, Marketing, Finance, or a related field preferred.
Development of complex multi-component business solutions within the Technology and/or ISP industries
Successful track record with Wholesale and/or Major Accounts - experience with global sales preferred
A track record of over-achieving sales targets
Thorough understanding of the underlying technologies and economics of the Internet.
Must be familiar with the unique technical requirements of large network customers.
Excellent communication skills, both verbal and written.
Must be able to efficiently communicate to senior management both within and outside the company.
Ability to prepare and deliver professionally structured and written customer proposals with limited supervision.
Ability to work efficiently with finance, sales engineering, legal, IP engineering resources
Flexibility to work outside of standard 9am-6pm local time zone hours.
Travel, as permitted, to customer meetings, trade events and other business events as may be required

Responsibilities

Generate new sales consistent with monthly NIMRR targets.
Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound.
Develop and maintain strong relationships with key business executives and stakeholders in prospect and customer organizations.
Development of close working relationships with NTT international affiliate companies
Work closely with Sales Engineering, Customer Solutions, Order Management, Operations, and other key eco-system team members to drive successful and meaningful customer experience with GIN.
Development of a quarterly business plan consistent with department objectives.
Track, manage, and report ongoing activity relative to plan.
Flexibility to work outside of standard 8am-5pm local time zone hours.
Ability to travel up to 50%, or as needed.