Strategic Change Management Lead (Contract)

BetterUp • Austin, TX

1d • Hybrid

About The Position

As one of our the first Strategic Change Management Leads, you’ll play a central role in helping our enterprise clients navigate transformation. You’ll design and guide communications strategies that build belief, inspire action, and sustain momentum across every level of the organization. This role is about leading change through communications—not just delivering messages, but shaping the story that makes change possible.
Note: this is a 6 month contract position to start, with the opportunity for full time conversion

Requirements

• Deep experience in change management, organizational transformation, or human capital consulting.
• Proven communications expertise, from strategy to storytelling to polished execution across multiple formats and channels.
• Multi-disciplinary skillset that spans change, comms, and experience design—you can think like a consultant and deliver like a marketer.
• Creative and tactical chops, with an eye for quality in copy, visuals, and user experience.
• Resilience and adaptability in managing intense launch cycles and quieter sustain phases without burning out.
• A builder’s mindset—you thrive in ambiguity, enjoy writing the playbook, and don’t need a big team to get started.
• Enterprise client experience, ideally in large-scale, global organizations where complexity is the norm.

Responsibilities

• Lead change communications strategy for major enterprise deployments, designing narratives and messaging architectures that inspire adoption and alignment.
• Map stakeholders and cascade paths, identifying champions and skeptics, and designing strategies that build trust across complex organizations.
• Develop and deliver campaigns across multiple channels (email, live events, digital platforms, executive forums) with quality and consistency that earns credibility.
• Equip managers and frontline leaders with toolkits, talking points, and coaching to act as multipliers of change.
• Sense and adapt in real time—establish listening loops and use insights to refine messaging and interventions.
• Integrate with cross-functional teammates to ensure strategy, comms, and data insights reinforce one another.
• Balance spikes in intensity—owning launch campaigns and events while planning for sustainable delivery across the adoption journey.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees