Change Management Lead

ASM Research

About The Position

Lead configuration management processes across the organization, ensuring alignment with strategic goals. Develop and maintain a comprehensive configuration management plan, oversee change request tracking and reporting, and ensure effective communication of all modifications. Drive collaboration across teams and maintain accurate documentation.

Requirements

Experience managing complex IT projects in a fast-paced environment
Knowledge and understanding of software configuration management concepts, goals, benefits, and standard strategies to achieve those goals.
Strong written and verbal communication skills.
Experience with systems administration and software development.
Experience working with development teams and project managers to develop and maintain configuration baselines (development, test, production, etc.) supporting complex systems and project engineering development and support models.
Possess excellent customer-service oriented skills with a teamwork mentality.
Experience with a CM tool such as ServiceNow, CLEARCASE, RAZOR, or Team Foundation Server (TFS).
Ability to communicate with key stakeholders.
Knowledge of System Development Life Cycle (SDLC) methodologies and disciplines.
Strong experience in requirements gathering.
Must be detail oriented, analytical, and self-directed to make decisions supported by thorough data analysis.
Experience managing a team and the ability to form strong relationships within a matrix organization at all levels.
Bachelor’s Degree or equivalent relevant experience
8+ years in Configuration Management
5+ years developing and implementing staff training
Strong documentation and process improvement skills