Strategic Business Insights Director

Ericsson • Plano, TX

23h

About The Position

We are seeking a dynamic and driven Consultant to join our team at Ericsson, where you will have the opportunity to drive customer engagements from lead generation to contract fulfillment. You will work in close collaboration with the Key Account Manager to ensure that consulting projects are delivered on time, within budget, and with superior quality. Your role also involves providing thoughtful analysis and propelling improvements on customers' processes, operations, IT, or network. As a key player in Ericsson's business, you will nurture profitable relationships by closely interacting with customers to identify new business opportunities

Requirements

• Bachelor's in engineering in Telecom or similar; Master's/MBA preferred.
• Extensive professional background spanning 15+ years, with at least 5 years at a leading global management consultancy and additional leadership experience gained within the telecom or broader technology ecosystem
• Demonstrated ability to structure ambiguous problems, develop hypotheses, and drive insight-based recommendations—consistent with EM/AP-level consulting experience.
• Strong understanding of telecom operator business models, network architectures, and industry dynamics (e.g., RAN, core, transport, OSS/BSS).
• Proven ability to communicate confidently and clearly with C-suite and senior executive audiences.
• Experience influencing or supporting sales outcomes, including deal shaping, value articulation, and opportunity prioritization.
• Exceptional skill in crafting concise, persuasive narratives supported by data and insights.
• Background comparable to Engagement Manager or Associate Principal roles in top-tier consulting firms (e.g., McKinsey, BCG, Bain, or equivalent).
• Ability to analyze telecom economics, investment cases, and transformation ROI with rigor and credibility.
• Proven track record of managing multiple senior stakeholders across functions, geographies, and cultures.
• Self-starter mindset with end-to-end ownership of insights, client impact, and commercial outcomes.
• Ability to thrive in fast-moving, high-expectation environments where problems are not fully defined.

Responsibilities

• Develop Insight-Led Sales Strategies
• Create compelling, data-backed perspectives on telecom industry trends (e.g., 5G/6G, cloudification, AI in networks, Open RAN) to shape sales strategies and customer conversations.
• Translate Network Complexity into Business Value
• Convert deep telecom network and technology concepts into clear business, financial, and operational implications for CXO-level stakeholders.
• Lead Executive-Level Client Engagements
• Engage in senior client interactions, guiding discussions from problem framing through insight delivery and commercial alignment.
• Drive Opportunity Identification and Deal Shaping
• Identify white-space opportunities within telecom operators and ecosystem players; shape and support high-value deals using insight-driven narratives.
• Build Thought Leadership and Market POVs
• Produce high-quality thought leadership, market scans, and point-of-view documents that differentiate the company in telecom sales pursuits.
• Partner with Sales and Account Teams
• Act as a strategic partner to sales teams, influencing account strategies, pipeline prioritization, and pursuit planning.
• Conduct Strategic Analyses
• Lead analyses across telecom economics, network TCO/ROI, competitive positioning, and transformation roadmaps.
• Synthesize Complex Data into Clear Recommendations
• Distill large volumes of market, network, and financial data into crisp, actionable insights and recommendations.
• Mentor and Guide Junior Talent
• Coach analysts and consultants on structured thinking, insight generation, and executive storytelling.
• Represent the Company Externally
• Serve as a credible industry voice in client workshops, conferences, and executive briefings.

Benefits

• Your Pay The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience. Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
• Your Health Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
• Your Financial Security We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
• Your Time Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
• Additional Benefits Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level