Director, Business Analytics and Insights

KFC•Plano, TX

6h•Hybrid

About The Position

You will supercharge KFC US’ growth and profitability as the finance leader and cross-functional collaborator who brings consumer-centric strategies and tests to life. You will drive financial results by optimizing menu, pricing, and promotions to deliver the right products in the right channels at the right price - for every occasion

Requirements

You will be required to attend the Plano, TX office 3 days a week on Tuesday, Wednesday and Thursday.
Education: Bachelor’s degree from an accredited 4-year university, preferably in Finance, Accounting, Business, Economics, or a related field.
Experience: 10+ years of experience in a senior finance position with a focus on storytelling, advanced analytics, and thought leadership
Skills: Exceptional ability to build, lead, and inspire a high-achieving team to achieve company objectives.
Excellent oral and written communication and negotiation skills to influence and drive action from stakeholders; ability to present effectively to executive leaders.
Strong analytical skills to leverage data-driven insights to inform business decisions.
Exceptional project management capabilities, including overseeing and delivering great outcomes in a fast-paced environment.
Outstanding ability to shape and execute strategic visions that align to broader organizational goals.
Steadfast ability to empathize and serve the needs of downstream stakeholders, including franchisees and customers, while balancing company priorities.
Mindset: Relentless in the pursuit of excellence and maintaining high standards.
Resourceful and adaptive in ambiguous situations with a proven ability to operate “in the grey.”
Resilient in the face of obstacles and persistent in driving towards results.
Thrive in a collaborative environment and excel at inspiring and developing team members.

Responsibilities

Supporting delivery of the National Promotion Calendar and Tests: Supercharge KFC US’ same store sales and margins by supporting delivery of national promotional strategies, initiatives, and campaigns to life: Partner with marketing leadership and cross-functional teams in the design, development, and execution of ideas. Lead calendar reviews with KFC US LT and franchisee leadership (incl. NCAC, NMS, and REC sub-committees).
Strengthen KFC US’ Ability to Innovate: Collaborate closely with the Retail Test Marketing Leader to define the right markets / parameters, analyze results, and scale forecasts for tests Enable the success of KFC US test markets by setting expectations, providing financial support, and effectively measuring success Influence franchisees including those on Test Market Task Force, NMS, etc.
Steering Omni-channel Growth and Digital Leadership: Position KFC US as a digital front-runner by leading strategic Planning partnership and analysis on growth initiatives related to Digital channels Including owned and 3rd party digital commerce development, testing, promotions, data and insights, marketing testing, forecasting, analytics
Driving Pricing and Menu Mix Initiatives: Transform KFC US’s pricing strategies by leading analyses to identify opportunities for check growth while maintaining customer transactions; provide strategic thought leadership and negotiation support Drive breakthrough results for company-owned restaurants through targeted recommendations and seamless execution of pricing actions throughout the year in partnership with cross-functional teams. Align strategic pricing priorities by managing KFC’s recommended pricing partner relationship and third-party vendors.
Overseeing Sales Forecasting and Analysis: Enable KFC US to make strategic decisions and provide visibility for the broader business by: Managing the end-to-end sales forecasting and reporting processes. Communicating insights from detailed analysis of underlying sales metrics (e.g., transactions, check growth) and menu mix drivers to senior leadership. Working with FP&A, market functions, and global leadership on core strategic and financial planning processes
Drive Step-Change in Analysis and Insights on Business Performance by: Developing and executing new ways to analyze our business as we continue to grow omni-channel (Delivery, Click and Collect, Kiosks) customer engagement and sales. Driving system migration of the Business Intelligence reporting platform. Support positive trajectory of KFC US’ revenue growth by identifying risks and developing mitigation strategies.
Leading and Inspiring your Team: Inspire and cultivate a high-performing team by communicating clear results-oriented expectations, mentoring and equipping your team with resources to meet objectives and grow their careers at KFC US.