Strategic Alliance Manager

Omada Health

2d•Remote

About The Position

Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. Job overview: To achieve and accelerate our mission, we are partnering with a Strategic Alliance ecosystem that consists of health plans, PBMs, and health service providers to help us grow and scale. We are looking for a seasoned professional who will drive the activation and success of our Strategic Alliances. S/he/they will set the strategic direction for the partnerships, build best in class relationships with external and internal stakeholders, and quarterback day-to-day execution to successfully manage and grow the partnership. The Strategic Alliance Manager will report to the Director, Strategic Alliances, and will be part of a broader team of other Strategic Alliance Managers and Senior Strategic Alliances Managers. The ideal candidate for this role can be located anywhere across the U.S. Omada is a remote-first environment that allows for both remote work and in-office collaboration, when needed.

Requirements

3+ years experience in managing external business relationships with health plan and/or PBM partners or clients (account management, channel management, customer success management, consulting)
Thrive in a dynamic, ambiguous fast-paced environment -- has the bias-for-action and resourcefulness to find a way to get stuff done
Ability to both think long-term/strategic, and excellent attention to detail to quarterback day-to-day operations
Strong accountability and organizational skills -- can drive and follow-through on complex, cross-functional workstreams to deliver high-quality results on-time
Honor Omada’s values: Start with Trust, Seek Context, Act Boldly, Deliver Results, Succeed Together, Remember Why We’re Here.
Internal Candidates Only: Have worked at Omada for 12+ months

Nice To Haves

Experience in digital health or high-growth, mid-stage company environments
Experience working with clinically-complex solutions and earning the trust of large, complex customers
Management consulting experience

Responsibilities

Take overall ownership and accountability for Omada’s relationship with ~3-10 Strategic Alliance partners, setting a strategic vision and goals, and managing progress toward those
Lead external relationships with the Alliance partners, including by mapping key Omada and partner stakeholders to drive alignment and success and by conducting regular business reviews with the Alliances to assess progress and deepen partnership
Provide Alliances with an exceptional Omada experience, delivered efficiently and enabled by internal Omada teams
Collaborate with the Alliance Delivery Lead (your operational/technical counterpart) to bring new expansion opportunities to life; serve as a point of escalation to resolve operational issues
Develop and execute measurable activation plans to meet both organizations’ goals with the partnerships, including growth and expansion
Manage and help grow the sales pipeline through the partner channels, with responsibility for revenue growth
Partner with internal cross-functional Executives and teams (across Sales, Customer Success, Member Support, Marketing, Product, Clinical…) to deliver on both strategy and day-to-day operations
On behalf of your Alliances, collaborate with Omada teams to progress thinking and innovation on products and services