About The Position

The Strategic Account Manager is responsible for managing and growing relationships with key clients. This role ensures that client needs are met, identifies new business opportunities, and coordinates with internal teams to deliver tailored solutions that drive long-term value. This job profile is intended for recognized subject matter experts in a job area. Required to manage large projects or processes with limited oversight from manager. Coaches, reviews and delegates work to lower level professionals. Internal Mapping Note - HR TO REMOVE PRIOR TO POSTING! This job and its associated grade are specifically aligned with roles that have the following scope of responsibility: Small, Medium organization.

Requirements

  • Typically a University degree (or equivalent work experience) and at least of 8-10 years of relevant experience (or equivalent skills) are minimally required to carry out the role.
  • Strong relationship management and negotiation skills.
  • Experience in B2B account management.
  • Excellent communication and presentation abilities.
  • Strategic thinking and problem-solving skills.
  • Proficiency in CRM tools and data analysis.

Responsibilities

  • Serve as the primary point of contact for strategic clients.
  • Develop and maintain long-term relationships with key accounts.
  • Understand client needs and align solutions accordingly.
  • Coordinate with internal teams to ensure service delivery.
  • Identify upselling and cross-selling opportunities.
  • Monitor account performance and satisfaction.
  • Prepare and present account reviews and growth plans.

Benefits

  • Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment. We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.
  • Sulzer is a leading engineering company with a proud heritage of innovation. By supporting water and energy security, enabling the energy transition and driving the use of circular technologies, we help our customers build a better world. With more than 13’000 employees and 160 world-class production facilities and service centers across the globe, we are a globally diverse team. We value the uniqueness of all our colleagues, and we appreciate the contributions that each of us makes to the company’s success. We prioritize your health and safety and are committed to offering a work environment in which you can thrive.
  • Join our team now to grow your expertise and develop solutions that truly make a difference!
  • Are you interested in other oppportunities at Sulzer? Feel free to introduce yourself to our team
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