Strategic Account Manager

Antech•Loveland, CO

1d•$129,000 - $176,000

About The Position

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care. Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs. The Strategic Account Manager will join our Corporate Accounts team and will be based out of one of Antech's three Hub offices. The SAM will support our Mars Veterinary Health partners and travel up to 70% of the time. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget. The hiring salary ranges for this position in our three offices are: Loveland, Colorado ($129,000-$161,000) Fountain Valley, California ($135,000 - $168,000) New York, New York ($141,000 - $$176,000) This position is also eligible to earn a generous quarterly sales incentive. Job Purpose/Overview The Strategic Account Manager identifies, wins, maintains and expands relationships with strategically important large customers. Assigned to several specific named customers, the Strategic Account Manager is responsible for winning new Antech customers, achieving sales quota and assigned strategic account objectives. The Strategic Account Manager represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company.

Requirements

Minimum 2 years’ experience in animal health sales, pharmaceutical sales, marketing, or biotechnology experience
University Degree in Science or Management, post-graduate degree an asset
Proven ability to network and develop new business relationships
Proven track record with corporate veterinary practice groups, channel management or equivalent
Experience with contract negotiations
Advanced knowledge of the veterinary pharmaceutical industry
Strong business and financial acumen
Strong analytical and mathematical skills
Ability to communicate effectively both orally and in writing
Effective interpersonal and leadership skills
Effective organizational skills; attention to detail
Ability to consistently meet deadlines
Excellent problem-solving skills: ability to resolve issues effectively and efficiently
Excellent presentation skills
Knowledge of Microsoft Word, Excel, PowerPoint, Outlook and other Office Programs
Experience with veterinary practice management systems
Yes, up to 70% of time

Responsibilities

Establishes productive, professional relationships with key personnel in assigned customer accounts.
Ability to develop organic opportunities with existing customers and develop new business relationships with emerging customers
Coordinates the involvement of cross-functional support across the company in order to meet account performance objectives and customers’ expectations.
Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
Achieves assigned sales quota in designated strategic accounts.
Meets assigned expectations for profitability.
Achieves strategic customer objectives defined by company management.
Completes strategic customer account plans that meet company standards.
Maintains high customer satisfaction ratings that meet company standards.
Completes required training and development objectives within the assigned time frame.
Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
Ongoing monitoring of current market landscape for new business development related opportunities and challenges
Coordination of proposal process including document templates, standard text, quality assurance and document management
Management of broad Antech representation at select industry events.
Work with internal functional teams by attending zone and regional meetings to facilitate the understanding of national account opportunities for growth and standardization of offerings by field team.
The Strategic Account Manager will also be assigned other duties and tasks as required from time to time.
We share a collaborative obligation to ensure that we conduct ourselves in the utmost ethical manner and that we hold each other accountable to the values and standards of the organization.
Every associate has the responsibility to ask questions, seek guidance, and report concerns and/or violations of company policy or ethical standards.