Strategic Account Manager

Keystone Automotive Operations • Exeter, PA

26d

About The Position

Are you a relationship-focused sales professional with a strong understanding of eCommerce and the automotive aftermarket? Join Keystone Automotive Operations as a Strategic Account Manager and help drive the wholesale growth of established eCommerce and marketplace partners across the Automotive, RV, and Marine industries. In this role, you’ll maintain a set base of established eCommerce businesses, in addition to new business, and will act as the liaison between the company and the wholesale customers. You’ll work to expand, maintain, and improve customer relationships and achieve sales, profitability, and process goals. This is an Inside Sales position with some travel required.

Requirements

• Bachelor’s Degree
• 3+ years of related experience required.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
• Frequent use of Outlook, Word, Excel, graphics, etc.
• Ability to create, maintain and incorporate functions into Word documents, Excel spreadsheets, databases, and PowerPoint presentations to support business objectives.
• Regularly uses moderately complex oral and written skills.
• May train others in functional areas, interact with others and make presentations to department or middle management.
• Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
• Decisions generally affect one's own job or the assigned functional area.
• Results are defined; sets personal goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
• Handle multiple tasks or projects simultaneously with moderate complexity.

Nice To Haves

• No Preferred Education Required.
• 2+ years of experience in business-to-business collections.

Responsibilities

• Build and maintain strong relationships with key wholesale partners.
• Regularly communicate with customers, resolve customer queries, and increase revenue by promoting different vendors and our services.
• Monitor sales performance metrics and prepare monthly, quarterly, and annual reports and forecasts.
• Ensure customer satisfaction and identify new opportunities to create increased results.
• Regularly acquire and share competitive intel.
• Consistently meet/exceed set sales and budget goals, as well as overall customer profitability and margin.
• Up to 25% Travel Required.
• Assume other duties as assigned

Benefits

• Health Benefits: Medical, Dental, Vision, HSA/FSA Options
• Wellness Benefits: Access to HINGE Health, Employee Assistance Program and more
• Financial Security: 401(k) with company match, Company-paid Life Insurance and Long-term Disability, Short-term Disability
• Paid Time Off (PTO) & Holidays
• Education Support: Tuition Assistance and Scholarships for Dependents
• Employee Referral Bonus Program
• Employee Purchase Discounts
• Professional Opportunities: Ongoing training, internal growth, and leadership development
• Inclusive Culture: Team-driven environment that values innovation and integrity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level