Strategic Account Manager, Principal - Stellarus

Blue Cross and Blue Shield AssociationOakland, CA
32d

About The Position

The Stellarus Customer Success Team drives customer value realization and long-term adoption of Stellarus solutions through strategic partnerships, delivering proactive guidance, and ensuring measurable business outcomes. The Strategic Account Manager, Customer Success will report to the Senior Director, Customer Success. In this role you will lead our partnership with Blue Shield of California, orchestrating alignment between business, product, and technology teams to deliver measurable impact. Your mission is to embed Stellarus as an indispensable technology partner by deeply understanding Blue Shield of California's business, aligning our solutions to their strategic objectives, and delivering quantifiable clinical and financial outcomes. This role requires a rare blend of strategic acumen, deep healthcare industry expertise, commercial ownership, and executive‑level relationship management. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

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What This Job Offers

Job Type

Full-time

Career Level

Principal

Industry

Religious, Grantmaking, Civic, Professional, and Similar Organizations

Education Level

No Education Listed

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