Strategic Account Manager (L3Harris & General Dynamics)

Frontgrade Technologies

16d

About The Position

For more than six decades, the skilled thinkers, makers, and doers at Frontgrade have embraced our mission to solve complex technology challenges across the U.S. and around the globe. We're the leading provider of high reliability and radiation assured solutions for defense, space, intelligence, commercial, and civil applications, and our products are designed to perform in the harshest of environments. From human spaceflight and space exploration to missile defense, electronic warfare, and healthcare tech advancements, our talented team stays in lockstep with our customers to ensure the success of their missions. Do you want to help shape the future? In an environment where innovation and ideas go hand-in-hand? Then come join the Frontgrade Team! Why Work For Us We take care of our people and provide competitive health, wealth and wellbeing benefits - from day one. You'll also discover learning and development opportunities so you can take your career to the next level - and beyond. Mission Serve as the tactical and growth-focused commercial lead within assigned strategic accounts — driving responsiveness, execution, and early opportunity identification under the direction of the Strategic Account Director. The Strategic Account Manager ensures every customer interaction supports immediate needs while building the foundation for future growth and stronger partnerships. Why This Role Matters: The Strategic Account Manager is the bridge between daily customer execution and long-term growth. By managing tactical sales activities while actively uncovering and qualifying new business opportunities, the SAM strengthens Frontgrade's relationships and drives incremental pipeline within the company's most critical accounts. This role is a cornerstone of Frontgrade's Strategic Account Pod, ensuring seamless execution today and growth momentum for tomorrow. Other benefits include: Competitive Benefits: Medical (FSA + HSA), Dental, and Vision Immediate 401K Vesting/Matching Career Opportunity and Growth Tuition Reimbursement Student Loan Repayment Generous PTO and 11 paid Holidays per year (8 regular and 3 floating) 8 weeks of 100% Paid Family Leave Profit Sharing Plan applies to all non-Annual Incentive Plan and non-Sales Incentive Plan employees. Overview The Strategic Account Manager (SAM) supports Frontgrade's Strategic Account organization by managing the day-to-day execution of customer needs, driving responsiveness, and identifying new business opportunities within assigned strategic accounts. Reporting directly to the Director, Strategic Accounts (DSA), the Strategic Account Manager will be responsible for driving new business development and management of key existing programs for the Microelectronics Strategic Business Unit (SBU) within L3Harris and General Dynamics. The SAM plays a critical role in executing the account plan — balancing tactical precision with proactive growth within our mission processing, microelectronics, and power capability portfolios. This role ensures outstanding customer experience, supports order execution, and helps expand Frontgrade's presence within key programs and divisions of each account.

Requirements

Bachelor's degree in Business, Engineering, or related field preferred. Applicable experience in lieu of a Degree may be considered.
5-10 years of experience in sales, account management, or customer operations (defense or aerospace preferred)
Proven success supporting complex customer accounts or programs
Experience identifying or qualifying new opportunities within existing customer portfolios
Ability to manage multiple priorities in a fast-paced, matrixed environment
Willingness to travel for customer visits and account reviews (40-50%)

Responsibilities

Serve as the primary day-to-day point of contact for procurement, program management, and supply chain personnel at assigned strategic accounts.
Maintain continuous communication to ensure timely responses, proactive updates, and customer satisfaction.
Support the DSA in managing customer meetings, QBRs, and relationship development activities.
Coordinate with internal teams to ensure all customer deliverables, quotes, and actions are completed on schedule.
Under the direction of the DSA, identify and qualify new business opportunities within assigned strategic accounts — including follow-on programs, derivative products, and cross-technology applications.
Proactively engage with customer contacts to uncover emerging requirements, upcoming programs, and potential new pursuits.
Collaborate with Solution Architects, Strategic Pursuits, and Growth Operations to capture and document early-stage opportunities in CRM.
Support the development of initial capture plans, white space analyses, and opportunity qualification reviews.
Contribute to pipeline growth metrics and report progress in monthly account and Sales Council reviews.
Manage transactional and repeat business opportunities to drive incremental bookings.
Oversee the full lifecycle of RFQs and RFPs from receipt through submission and order entry, in collaboration with the Inside Sales Manager (ISM).
Ensure opportunity and quote data are accurate and up to date in CRM and ERP systems.
Track order fulfillment and coordinate issue resolution with Operations, Program Management, and Finance.
Maintain and update opportunity forecasts for assigned accounts in CRM.
Track bookings, backlog, and pipeline movement, providing input to the DSA for forecast reviews.
Assist with account-level reports, QBR materials, and performance dashboards.
Support risk and mitigation analysis for revenue and pipeline health.
Partner with the ISM on quote accuracy, order management, and process efficiency.
Collaborate with Solution Architects to develop preliminary technical responses for new opportunities.
Coordinate with Growth Operations to ensure compliance with Frontgrade's commercial processes, Delegation of Authority, and CRM governance.
Work with Finance, Contracts, and Program Management to support proposal accuracy and timely order closure.
Develop a strong understanding of Frontgrade's products, technologies, and customer missions.
Actively participate in coaching and mentorship under the SAD and Senior Director.
Build foundational skills in strategic selling, pipeline management, and account development.
Progress toward readiness for promotion to a Strategic Account Manager or Growth Territory Manager role through demonstrated initiative and results.

Benefits

Medical (FSA + HSA)
Dental
Vision
Immediate 401K Vesting/Matching
Career Opportunity and Growth
Tuition Reimbursement
Student Loan Repayment
Generous PTO and 11 paid Holidays per year (8 regular and 3 floating)
8 weeks of 100% Paid Family Leave
Profit Sharing Plan applies to all non-Annual Incentive Plan and non-Sales Incentive Plan employees.