Strategic Account Executive

CVS Health

10d • Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. As a Strategic Account Executive (SAE), you will serve as the senior level liaison for PBM clients within the Employer-Coalition Business Unit. This is an excellent opportunity to interface with Leadership both internally and externally. As a healthcare sales professional, you will use your expertise to grow our business through renewal, retention, and up-sell of existing clients. You will accomplish this through: Leading the strategic account team (including account management, clinical, and operations) as the quarterback with full ownership for client satisfaction and service delivery. Developing strong internal and client relationships through proactive interactions and strong verbal and written communication skills. Working collaboratively with internal teams including medical, account management, clinical, product, operations, and underwriting. Utilizing your consultative selling skills to recommend CVS Health solutions to meet key client needs and Influence client up-sell opportunities. Developing and delivering quarterly and annual reporting to clients on their drug trend, financial performance, and client cost-saving opportunities. Formulating responses to Request for Proposals (RFPs) through collaboration with primary internal partners, including underwriting, networks, operations, trade and legal. Executing client renewals by building relationships with key client stakeholders and asking effective probing questions that lead to innovative pharmacy benefit plan designs benefiting both the client and CVS Health. Your success as an Account Executive will be driven by your ability to grow revenue for the assigned book of business and achieve above average client satisfaction scores. You will function as a leader for the account team and your ability to influence others to deliver results for your client will also be a key factor in your success. Your understanding of the PBM and managed care environment as well as keeping up to date on market trends will enable you to position CVS Health programs and solutions effectively to client decision makers. The contributions you will make as an Account Executive will position CVS Health for long term growth in the competitive PBM marketplace. This position can be located anywhere in the Central U.S. with the ability to work remotely or in a CVS Corporate Hub. You must have ability to travel up to 40% of the time. Travel may require but is not limited to flights, overnight stays, local travel, travel on short notice and other travel deemed necessary by the Company.

Requirements

• 7+ years of related work experience.
• 3 years of cumulative Account Management or equivalent client-facing experience in healthcare.
• Must possess a valid and current driver’s license.
• Must possess personal vehicle sufficiently reliable to meet the requirements of the job and is appropriately insured.
• Bachelors Degree or equivalent experience required.
• ability to travel up to 40% of the time. Travel may require but is not limited to flights, overnight stays, local travel, travel on short notice and other travel deemed necessary by the Company.

Nice To Haves

• PBM Account Manager or Account Executive experience managing complex relationships
• Proficiency in Word, Excel, PowerPoint

Responsibilities

• Leading the strategic account team (including account management, clinical, and operations) as the quarterback with full ownership for client satisfaction and service delivery.
• Developing strong internal and client relationships through proactive interactions and strong verbal and written communication skills.
• Working collaboratively with internal teams including medical, account management, clinical, product, operations, and underwriting.
• Utilizing your consultative selling skills to recommend CVS Health solutions to meet key client needs and Influence client up-sell opportunities.
• Developing and delivering quarterly and annual reporting to clients on their drug trend, financial performance, and client cost-saving opportunities.
• Formulating responses to Request for Proposals (RFPs) through collaboration with primary internal partners, including underwriting, networks, operations, trade and legal.
• Executing client renewals by building relationships with key client stakeholders and asking effective probing questions that lead to innovative pharmacy benefit plan designs benefiting both the client and CVS Health.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level