Strategic Account Executive - Major Accounts
About The Position
The Strategic Account Executives activities include: Retention of major auto groups in the Western Region, relationship building, training, infusing best practices, coaching users and consulting with senior management to achieve more profitable sales at a faster rate. The expectation of the Strategic Account Executive is to build trust and rapport with dealership decision makers, become a business partner to them and retain their business so that our company continues its growth trajectory. This is an outstanding opportunity for high energy, experienced professionals who love to advise on operational strategies and motivate people to take their game to the next level.
Requirements
- Mid-level understanding of Inventory Management practices and operations for new and used vehicles
Responsibilities
- Retention of major auto groups in the Western Region
- Relationship building
- Training
- Infusing best practices
- Coaching users
- Consulting with senior management to achieve more profitable sales at a faster rate
- Build trust and rapport with dealership decision makers
- Become a business partner to them and retain their business
- Developing expertise with our products so that they become “second hand” in nature
- Intricate scheduling of accounts for in-store visits, Zoom Meeting sessions and inspirational phone calls
- Coordination and execution of launches on our products for new store(s) that are sold
- Constant monitoring, probing and performance management to ensure that Customers are using the tools the right way and deriving value and benefits from them
- Discovering needs and opportunities, then setting the stage for our Sales Teams to conduct Upgrade/ Upsells
- Renewing customers before their contract terminates to keep them as loyal customers
- Planning and executing quarterly campaigns for strategic impact on new trends in market or product / feature roll outs
- Reporting into Salesforce.com completed actions and follow up meetings with dealer personnel
- Responding to occasional issues that arise with data feeds or application glitches to calm users and work through to solution
- Holding professional and well-crafted Business Reviews with decision makers so that our software and its application become an integral part of their operations.
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
