Strategic Account Executive - Major Accounts

ACV • San Diego, CA

18h

About The Position

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere.
Who we are:
ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.
The Strategic Account Executives activities include: Retention of major auto groups in the Western Region, relationship building, training, infusing best practices, coaching users and consulting with senior management to achieve more profitable sales at a faster rate. The expectation of the Strategic Account Executive is to build trust and rapport with dealership decision makers, become a business partner to them and retain their business so that our company continues its growth trajectory. This is an outstanding opportunity for high energy, experienced professionals who love to advise on operational strategies and motivate people to take their game to the next level.

Requirements

• Mid-level understanding of Inventory Management practices and operations for new and used vehicles
• Developing expertise with our products so that they become “second hand” in nature Intricate scheduling of accounts for in-store visits, Zoom Meeting sessions and inspirational phone calls
• Coordination and execution of launches on our products for new store(s) that are sold
• Constant monitoring, probing and performance management to ensure that Customers are using the tools the right way and deriving value and benefits from them
• Discovering needs and opportunities, then setting the stage for our Sales Teams to conduct Upgrade/ Upsells
• Renewing customers before their contract terminates to keep them as loyal customers
• Planning and executing quarterly campaigns for strategic impact on new trends in market or product / feature roll outs
• Reporting into Salesforce.com completed actions and follow up meetings with dealer personnel
• Responding to occasional issues that arise with data feeds or application glitches to calm users and work through to solution
• Holding professional and well-crafted Business Reviews with decision makers so that our software and its application become an integral part of their operations.

Responsibilities

• Retention of major auto groups in the Western Region
• Relationship building
• Training
• Infusing best practices
• Coaching users
• Consulting with senior management to achieve more profitable sales at a faster rate
• Build trust and rapport with dealership decision makers
• Become a business partner to them and retain their business
• Mid-level understanding of Inventory Management practices and operations for new and used vehicles
• Developing expertise with our products so that they become “second hand” in nature Intricate scheduling of accounts for in-store visits, Zoom Meeting sessions and inspirational phone calls
• Coordination and execution of launches on our products for new store(s) that are sold
• Constant monitoring, probing and performance management to ensure that Customers are using the tools the right way and deriving value and benefits from them
• Discovering needs and opportunities, then setting the stage for our Sales Teams to conduct Upgrade/ Upsells
• Renewing customers before their contract terminates to keep them as loyal customers
• Planning and executing quarterly campaigns for strategic impact on new trends in market or product / feature roll outs
• Reporting into Salesforce.com completed actions and follow up meetings with dealer personnel
• Responding to occasional issues that arise with data feeds or application glitches to calm users and work through to solution
• Holding professional and well-crafted Business Reviews with decision makers so that our software and its application become an integral part of their operations.
• Other duties as assigned

Benefits

• Multiple medical plans including a high deductible, low cost health plan
• Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
• Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
• Employee Stock Purchase Program with additional opportunities to earn stock in the Company
• Retirement planning through the Company’s 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed