Strategic Account Executive, In-Store

DoorDash USA • Los Angeles, CA

12d • Hybrid

About The Position

About the Team The In-Store Sales team at DoorDash is responsible for growing and scaling the SevenRooms platform by empowering operators to take control of their guest relationships. We serve as trusted advisors to restaurants and hospitality groups, helping them solve real business challenges through thoughtful, consultative solutions. Our team takes pride in building strong relationships, identifying operational gaps, and recommending technology that helps operators streamline in-store experiences and deliver exceptional hospitality. As part of DoorDash’s broader sales organization, we play a critical role in driving new business growth while supporting long-term success for our partners. This is a field sales opportunity based out of the cities specified above. You will need to live in or in proximity to the cities listed. About the Role As a Strategic Account Executive (SAE), you will be responsible for uncovering, driving, and closing new enterprise-level business for the In-Store platform. You’ll engage with some of our largest and most complex prospects across North America, including multi-brand restaurant groups (50+ locations) and hotel management companies. This role is ideal for a strategic, consultative seller with experience navigating complex, matrixed organizations. You’ll own the full enterprise sales cycle — from initial engagement through contract negotiation and close — while partnering closely with cross-functional teams to deliver comprehensive solutions that address customer needs and drive long-term value. You’ll report to a Sales Leader and collaborate closely with Sales Development, Customer Success, Onboarding, Product, Marketing, and Engineering teams to ensure enterprise customers are set up for long-term success. This is a field sales role with travel within the region. You will spend some of your time meeting with merchants in the region, with flexibility to work remotely or from a DoorDash office. In addition, this role will require the ability to travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business related necessity. You’re excited about this opportunity because you will… Break into new enterprise logos: Drive acquisition within large restaurant and hotel groups by building relationships with senior stakeholders and decision-makers Own the full enterprise sales cycle: Lead everything from prospecting and discovery to presentations, deal structuring, contract negotiation, and close Create and drive demand: Clearly articulate the In-Store value proposition through compelling in-person and virtual demos using proven enterprise sales methodologies Serve as a trusted advisor: Build long-term partnerships by deeply understanding customer business objectives and advocating for their success Navigate complex organizations: Engage multiple stakeholders across finance, operations, IT, and executive leadership within large, matrixed enterprises Collaborate cross-functionally: Partner with Customer Success, Onboarding, Product, Sales Engineering, Marketing, and more to deliver holistic enterprise solutions We’re excited about you because you have… 5+ years of experience in B2B enterprise SaaS sales, with a consistent track record of meeting or exceeding targets Deep understanding of the hospitality industry, with experience selling complex, multi-product platforms to mid-market and enterprise customers Strong executive presence with exceptional presentation skills in both virtual and in-person settings Proven ability to build and maintain relationships with executive-level stakeholders and negotiate complex, multi-year contracts High business acumen and comfort exercising independent judgment when evaluating options and making strategic decisions Technically savvy, highly organized, and experienced using tools such as Salesforce, RFP management platforms, and modern sales tech Strong written and verbal communication skills with the ability to manage multiple priorities effectively

Requirements

• 5+ years of experience in B2B enterprise SaaS sales, with a consistent track record of meeting or exceeding targets
• Deep understanding of the hospitality industry, with experience selling complex, multi-product platforms to mid-market and enterprise customers
• Strong executive presence with exceptional presentation skills in both virtual and in-person settings
• Proven ability to build and maintain relationships with executive-level stakeholders and negotiate complex, multi-year contracts
• High business acumen and comfort exercising independent judgment when evaluating options and making strategic decisions
• Technically savvy, highly organized, and experienced using tools such as Salesforce, RFP management platforms, and modern sales tech
• Strong written and verbal communication skills with the ability to manage multiple priorities effectively

Responsibilities

• Break into new enterprise logos: Drive acquisition within large restaurant and hotel groups by building relationships with senior stakeholders and decision-makers
• Own the full enterprise sales cycle: Lead everything from prospecting and discovery to presentations, deal structuring, contract negotiation, and close
• Create and drive demand: Clearly articulate the In-Store value proposition through compelling in-person and virtual demos using proven enterprise sales methodologies
• Serve as a trusted advisor: Build long-term partnerships by deeply understanding customer business objectives and advocating for their success
• Navigate complex organizations: Engage multiple stakeholders across finance, operations, IT, and executive leadership within large, matrixed enterprises
• Collaborate cross-functionally: Partner with Customer Success, Onboarding, Product, Sales Engineering, Marketing, and more to deliver holistic enterprise solutions

Benefits

• a 401(k) plan with employer matching
• 16 weeks of paid parental leave
• wellness benefits
• commuter benefits match
• paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed