Strategic Account Executive, In-Store

DoorDash USA•Los Angeles, NY

5d•Hybrid

About The Position

As a Strategic Account Executive (SAE) , you will be responsible for uncovering, driving, and closing new enterprise-level business for the In-Store platform. You’ll engage with some of our largest and most complex prospects across North America, including multi-brand restaurant groups (50+ locations) and hotel management companies. This role is ideal for a strategic, consultative seller with experience navigating complex, matrixed organizations. You’ll own the full enterprise sales cycle — from initial engagement through contract negotiation and close — while partnering closely with cross-functional teams to deliver comprehensive solutions that address customer needs and drive long-term value. You’ll report to a Sales Leader and collaborate closely with Sales Development, Customer Success, Onboarding, Product, Marketing, and Engineering teams to ensure enterprise customers are set up for long-term success. This is a field sales role with travel within the region. You will spend some of your time meeting with merchants in the region, with flexibility to work remotely or from a DoorDash office. In addition, this role will require the ability to travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business related necessity.

Requirements

5+ years of experience in B2B enterprise SaaS sales, with a consistent track record of meeting or exceeding targets
Deep understanding of the hospitality industry, with experience selling complex, multi-product platforms to mid-market and enterprise customers
Strong executive presence with exceptional presentation skills in both virtual and in-person settings
Proven ability to build and maintain relationships with executive-level stakeholders and negotiate complex, multi-year contracts
High business acumen and comfort exercising independent judgment when evaluating options and making strategic decisions
Technically savvy, highly organized, and experienced using tools such as Salesforce, RFP management platforms, and modern sales tech
Strong written and verbal communication skills with the ability to manage multiple priorities effectively

Responsibilities

Break into new enterprise logos: Drive acquisition within large restaurant and hotel groups by building relationships with senior stakeholders and decision-makers
Own the full enterprise sales cycle: Lead everything from prospecting and discovery to presentations, deal structuring, contract negotiation, and close
Create and drive demand: Clearly articulate the In-Store value proposition through compelling in-person and virtual demos using proven enterprise sales methodologies
Serve as a trusted advisor: Build long-term partnerships by deeply understanding customer business objectives and advocating for their success
Navigate complex organizations: Engage multiple stakeholders across finance, operations, IT, and executive leadership within large, matrixed enterprises
Collaborate cross-functionally: Partner with Customer Success, Onboarding, Product, Sales Engineering, Marketing, and more to deliver holistic enterprise solutions

Benefits

a 401(k) plan with employer matching
16 weeks of paid parental leave
wellness benefits
commuter benefits match
paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
medical, dental, and vision benefits
11 paid holidays
disability and basic life insurance
family-forming assistance
a mental health program