Strategic Account Executive, Healthcare

Decagon•San Francisco, CA

54d•Onsite

About The Position

We’re looking for a Strategic Account Executive that thrives in a highly autonomous environment. You’re product-minded, scrappy, and comfortable building your pipeline with some of the largest brands in the world. We have strong engineers on the team and the ability to aggressively support potential sales with customizations to close the deal.

Requirements

7+ years of experience in strategic or enterprise sales
Proven track record of growing revenue and expanding business with large, complex accounts
Excellent communication, presentation, and negotiation skills
Strong business acumen and ability to speak the language of the C-suite
Consultative selling approach with a focus on value-based solutions
Ability to manage multiple stakeholders and cross-functional initiatives
Bachelor's degree or equivalent work experience

Nice To Haves

Bonus points if you have previous experience selling AI or customer support/experience software

Responsibilities

Develop a strategy to break into and close key strategic logos for Decagon
Develop deep, trusted relationships with key stakeholders at all levels of the customer organization (comfortable speaking to CX leaders, Product Leaders, and Operations Leaders)
Understand the customer's business, challenges, and strategic priorities to uncover new opportunities for expansion
Collaborate with internal teams (founders, deployment strategists, engineering, etc.) to deliver tailored solutions
Forecast and accurately report on pipeline and revenue
Develop and execute account plans to execute strategic deals
Provide feedback and insights to product and leadership teams to influence the company's roadmap
Maintain expert-level knowledge of the company's products, services, and industry trends
Expect moderate travel.