Store Supervisor

Mead Lumber

5h•Onsite

About The Position

The Store Supervisor oversees daily store operations with a focus on yard and inside sales. This role is responsible for supervising employees, managing inventory orders, and assisting customers with product questions, while supporting staff with day-to-day operational needs.

Requirements

Strong hardware knowledge required.
Ability to assemble grills, tools, and power equipment.
Proven ability to analyze technical problems, identify root causes, and implement long-term solutions.
Strong verbal and written communication skills with the ability to communicate clearly and professionally.
Demonstrated ability to assess situations, determine urgency and risk, and make sound, timely decisions in the best interest of the organization.
Ability to recommend and implement process improvements to support business objectives.
Maintains a high level of confidentiality with sensitive or proprietary information.
Proficient in Microsoft Office programs, including Word and Excel.
Experience using BisTrack or similar business management software.
Excellent customer service skills with the ability to resolve issues efficiently and professionally.
Strong leadership abilities with experience directing, motivating, and developing a team.
Highly organized, punctual, and dependable with strong time management skills.
Ability to operate a cash register and accurately handle transactions.
Ability to operate delivery vehicles as needed.

Responsibilities

Provide excellent customer service and support at the front desk.
Accurately process product returns throughout the day.
Monitor pick tickets from the yard and make real-time adjustments as needed.
Review the customer aging report regularly and throughout the month.
Monitor the order system to ensure orders are properly marked and completed.
Track open orders and verify that picked-up orders are invoiced correctly.
Complete new hire paperwork and ensure timely submission to HR.
Monitor UKG daily for system errors and manage time-off requests.
Accurately process and complete payroll tasks on schedule.
Ensure OSHA training compliance is maintained at each store location.
Coordinate and organize regular safety meetings.
Provide clear daily work direction and assign tasks effectively to staff.
Monitor employee productivity and offer constructive performance feedback.
Train new employees on job responsibilities and provide ongoing training to existing staff.
Assist in preparing and providing input on employee performance evaluations.
Participate in the hiring process and support candidate selection as assigned by management.
Address performance or disciplinary issues in coordination with the manager.
Assist in maintaining and operating the paint department.
Provide support and expertise in plumbing-related products and services.
Operate the register and assist as a cashier when needed.
Perform snow removal and assist with seasonal maintenance duties.
Serve as a delivery person when necessary.

Benefits

Employee Ownership: As a 100% employee-owned company, you will have a stake in our shared success.
Work-Life Balance: Enjoy flexible scheduling options that support your lifestyle.
Career Growth: We are committed to your professional development, providing ongoing learning and advancement opportunities.
ESOP (Employee Stock Ownership Plan), a unique benefit that can provide a financial source for your future/retirement that very few companies offer.
Competitive pay
Medical, Dental, and Vision Plans
100% Employer Paid Group Term Life, AD&D, and STD
Additional Voluntary Life, AD&D, and LTD
Paid Time Off & Holiday Pay
Flexible Spending Accounts
401(k) Plan
Scholarship & Tuition Assistance Programs
Employee Assistance Program