New York

Oddwork•New York, NY

1d•Onsite

About The Position

As Store Manager, you run the floor. You drive sales, track performance, and act fast when something needs to change. You lead your team from the front, making sure energy stays high, execution stays sharp, and every customer interaction counts. You work hands-on with everything from coaching and scheduling to KPIs and daily operations, always with one focus: performance. In a fast-paced, high-traffic environment like Times Square, you make sure nothing slips and every opportunity is taken.

Requirements

Minimum 5 years of experience in retail sales, with at least 3 years in a store management or senior leadership role
Demonstrated experience selling technology, innovation, consumer electronics, or forward-thinking consumer brands
Proven ability to drive KPIs in a high-volume, high-footfall retail environment
Strong coaching and team development background
Availability to work a flexible schedule including weekends, holidays, and peak trading periods

Responsibilities

Drive sales with intent, setting clear daily targets, tracking performance in real time, and acting fast when gaps appear
Lead from the floor, selling, demonstrating, and setting the standard for what great looks like in every interaction
Stay on top of the numbers monitoring and optimizing KPIs like conversion, ATV, and revenue to keep performance moving
Coach continuously turning everyday moments on the floor into opportunities to develop your team and raise the bar
Build a culture that performs high-energy, competitive, and driven by results
Own the daily operations from scheduling and staffing to execution on the floor, always with a clear sales focus
Make every interaction count ensuring the customer experience reflects the full tm:rw standard
Partner closely with leadership aligning on goals, execution, and constantly pushing performance forward

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