VMWare/Broadcom Subject Matter Expert

Computer World ServicesHampton, VA

About The Position

This role is for a Storage and Virtualization Administrator – Subject Matter Expert who will be responsible for designing, monitoring, maintaining, and leading the engineering process for an organization's versatile and secure information storage environment and backup solutions, including high-capacity databases, networks, and systems. The position involves implementing, administering, and configuring storage strategies, solutions, and protocols, as well as delivering technical and application support, conducting capacity planning, and projecting future storage and virtualization growth. Key tasks include executing new installs, updates, and deployments, supporting remote server and storage management, building and maintaining virtual machines, servers, and storage solutions, and diagnosing and resolving technical issues related to hardware, vSphere, networking, and authentication components. The administrator will also be responsible for troubleshooting reported technical issues, providing outstanding customer service, communicating issues and recommendations to leadership, and documenting work for knowledge sharing.

Requirements

  • A detailed understanding of the storage and virtualization processes
  • Detailed knowledge about server virtualization and hardware and core networking concepts (switching, routing, VLANs, subnets)
  • Strong Experience with VMware vSphere and managing ESXi hosts and virtual machines
  • Ability to troubleshoot VMware vSphere and hardware related issues
  • Excellent written, verbal communication and customer service skills
  • Bachelor's degree or its equivalent
  • 4-6 years of related experience
  • Direct experience with VMware vSphere
  • Security+, or other qualifying IAT II certification
  • VMware VCAP certification with the ability to obtain within 120 days
  • Dell VxRail Operate certification with the ability to obtain within 120 days
  • Applicants must have eligibility to obtain a Secret clearance

Nice To Haves

  • Experience administering/maintaining/patching VMware vCenter, ESXi, and vSphere environments
  • Experience with SSO, Active Directory integration and Certificate management
  • Experience performing incremental and full backups using Commvault or Dell Avamar
  • Experience with Aria Operations, NSX, and ADX Suite
  • Ability to troubleshoot identity and authentication issues across VMware components
  • Understanding of enterprise‑scale virtualization configuration baselines and lifecycle management
  • Strong mentorship and leadership skills
  • Experience designing and implementing secure VMware virtual infrastructures, focusing on performance tuning, STIG compliance, and disaster recovery protocols
  • Active Secret or TOP Secret security clearance

Responsibilities

  • Designs, monitors, maintains, and heads the engineering process of an organization’s versatile and secure information storage environment and backup solutions, such as high-capacity databases, networks, and systems
  • Implements, administers, and configures storage strategies, solutions, and protocols
  • Delivers technical and application support, conducts capacity planning, and projects present and future storage and virtualization growth
  • Executes new installs, updates, and deployments, utilizing knowledge of computer hardware, operating systems, computer applications, technical support processes, and business needs
  • Supports remote server and storage management (preferred experience with Dell servers and storage solutions)
  • Attends required meetings and supports business development activities
  • Builds, configures, and maintains virtual machines, servers, and storage solutions
  • Diagnoses and resolves technical issues for local and remote assets, including hardware, vSphere, networking, and authentication components
  • Troubleshoots and resolves technical issues reported through established processes
  • Delivers outstanding customer service through direct interaction with users and stakeholders
  • Communicates issues, risks, and recommendations to leadership in a clear and concise manner
  • Documents work for knowledge sharing within the Storage and Virtualization team
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