Stewarding Supervisor

HEI Hotels & Resorts•The Woodlands, TX

1d•Onsite

About The Position

The Woodlands Resort, Curio Collection is a perfect retreat in the Houston Area, located only 2 miles from The Woodlands Waterway, and is celebrating 50 years along with The Woodlands township. HEI Hotels and Resorts attributes its success to its people, committing to providing associates with competitive compensation, comprehensive benefits, and industry-leading tools, training, and support. The company encourages applications from diverse candidates, including those with U.S. military experience, even if their experience doesn't perfectly align with every qualification. This role involves assisting and leading the Stewarding Team, Restaurant Outlets, and Director of Food and Beverage in the cleaning and organizing of the Food and Beverage Outlets.

Requirements

At least 6 months’ experience as a Steward.
Knowledge of service ware and how to maintain same in order to complement guest experience.
Ability to push/pull service carts weighing up to 150 pounds with or without reasonable accommodation.
Ability to transport heavy objects through a crowded room with or without reasonable accommodation.
Ability to grasp, lift and carry, move, or push goods on a hand cart/truck weighing a maximum of 200lbs. with or without reasonable accommodation.
Ability to operate dish machine, burnisher, steam cleaner, cardboard bailer, dishware handling, and floor maintenance with or without reasonable accommodation.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Nice To Haves

High School Diploma or equivalent.

Responsibilities

Maintain organization and ensure proper storage and cleaning of all rolling stock and racks, silver, presoaking and operation of dish machine.
Perform special cleaning projects as assigned.
Ensure proper set-up, breakdown, and maintenance of all banquet functions.
Interview, hire and train new stewards as required.
Maintain proper administrative records on associates i.e. Attendance log, coaching and counseling sessions, disciplinary forms, etc.
Ensure that floors are swept and mopped.
Keep floors clean and dry, spills are picked up immediately using wet floor signs, dry rags, and dry mops.
Clean walls, tables, racks, sinks, floor mats and disposal area.
Polish stainless steel.
Clean ovens, hoods, filters, drains, hot boxes, steam tables, flat boxes, and ceiling vents, according to schedule or as specified by the Executive Chef or Chef of their respective area of responsibility.
Ensure all trash is emptied at end of shifts; containers washed out and returned to kitchens.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.

Benefits

Competitive Medical programs through Anthem Blue Cross Blue Shield.
Competitive Dental programs through Anthem Blue Cross Blue Shield.
Vision insurance programs through EyeMed.
Vacation programs.
Sick programs.
Holiday programs.
Pet insurance through the ASPCA.
Supplemental Life insurance.
Spousal Life insurance.
Child Life insurance.
Short-Term Disability plans.
Long-Term Disability plans.
401(k) Savings Plan with matching funds.
Discounts through our 'YouDecide' program.
Hotel Room Discount programs.
DailyPay, a voluntary benefit that allows associates access to their earnings when they want them.
Market-leading compensation packages.
Generous PTO and flex-time initiatives.
Outstanding career development and advancement opportunities.
Job-appropriate assets and resources.