Stewarding Manager

Omni Hotels & Resorts • Dallas, TX

7d • Onsite

About The Position

Recently named one of the Top 5 City Hotels in Texas by Travel + Leisure’s 2025 World’s Best Awards, Omni Dallas Hotel is part of the #1 ranked hotel brand for Guest Satisfaction by J.D. Power. Located in the heart of downtown Dallas, our 1,001 rooms and suites set the stage for a vibrant destination featuring the Mokara Spa and Restaurants on Lamar, with eight distinctive dining experiences that celebrate the best of Texas hospitality.
Our associates are guided by The Power of One, a philosophy that empowers every team member to take ownership of the guest experience and create lasting memories. Our culture values respect, gratitude, and growth, supported by training, mentorship, and meaningful recognition. Associates enjoy complimentary parking, room and dining discounts, and access to an on-site cafeteria, making Omni Dallas one of the most rewarding places to work in the city! If you’re a motivated, service-minded professional seeking a meaningful career in hospitality, Omni Dallas Hotel may be your perfect match.
Overview:
To supervise the day-to-day operation of the department for any given shift. To control and distribute operating equipment, maintenance of cleaning and sanitation standards, supervision of all utility, pot washer, dishwasher, and worker assignment tasks.

Requirements

• 1 year of stewarding experience required, preferably in a hotel environment, and/or 6 months hotel supervisory experience.
• Previous leadership experience and/or responsibilities are preferred.
• Ability to set priorities for assigned areas/staff and provide feedback to others that enhances performance.
• Ability to teach employees importance of/and how to interact with internal/external guests and courteously solve internal requests.
• Ability to train a staff to produce high volumes of work while maintaining quality per Omni standards.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
• Ability to accurately and efficiently input information into computer systems.
• Ability to work cohesively with co-workers both within and outside of your department.
• Strong organizational skills with the ability to multi-task in a fast-paced environment.
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Self-motivated and able to work with limited supervision.
• Able to maintain 4-Diamond level cleanliness standards.
• Must be able to work a variety of shifts, including weekends and holidays.
• Move, carry and place objects weighing up to 50 pounds without assistance and move, push, pull objects weighing up to 100 lbs. Stand or walk for an extended period or for an entire work shift.
• Requires repetitive motion, with frequent bending, twisting and reaching overhead.
• Valid Food Safety Certification is required.
• Must have a Food Handlers certification upon hire.

Nice To Haves

• Previous leadership experience and/or responsibilities are preferred.

Responsibilities

• Responsible for all personnel under his/her supervisor.
• Maintains required standards of sanitation and cleanliness.
• Make shift report as required by the Executive Steward.
• Responsible for the proper cleaning, rack and distribution of all china, silver and glassware.
• Minimize breakage of circulating equipment.
• Support Executive Steward in equipment inventory.
• Revise daily banquet event order (BEO) for changes.

Benefits

• Associates enjoy complimentary parking, room and dining discounts, and access to an on-site cafeteria, making Omni Dallas one of the most rewarding places to work in the city!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed