Stewarding Manager
About The Position
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Maintain an immaculate backstage area at all times. Monitor Department payroll, supplies usage and chemical usage. Maintain adequate CGS on monthly basis and advises F&B Director potential shortage. Maintain all kitchen equipment. Cleans and supplies outlets with CGS for quality operation. Assist in any and all areas as needed.
Responsibilities
- Responsible for the efficient and effective management of stewarding department
- Screen and interview qualified/potential applicants for employment
- Prepare weekly schedules and daily payroll edits
- Approve staff-match and IHS bills/invoices and turn in for payment
- Control requisitioning and distributing of china glass and silverware
- Coordinates monthly inventories of all operation equipment
- Responsible for reviewing and implementing corrective action for Board of Health code violations
- Assist chef with banquet dish-ups
- Maintain adequate CGS inventory
- Inspect kitchens and store rooms to ensure that premises and equipment are clean and in order, and that sufficient foodstuffs and supplies are on hand to ensure efficient service
- Coordinate work on non-cooking kitchen and storeroom workers engaged in activities such as dishwashing, silver cleaning, and storage and distribution of food stuffs and supplies
- Establish controls to guard against theft and wastage
- Confer with Executive chef or food service manager concerning banquet arrangements for food service, equipment, and extra employees.
- Attend weekly catering, safety and F&B Meetings
- Conducts monthly department meeting
- Provide effective leadership and discipline for employees
- Maintain and monitor control of operating expenses
- Forecasts and monitors labor cost
- Attract, retain, and motivate the best talent
- Ensure team members receive proper training applicable to their position and career aspirations and in accordance with company policy and/or local laws
- Responsible for monitoring, measuring, and recognizing performance of team members who directly report to the role and indirect reports
- Support, comply and promote company initiative, policies and guidelines.
- Handle employee issues in a professional and timely manner
- Responsible for ensuring success through the eyes of employees, guests, and owners
- Utilize and collaborate with resources across different departments and corporate office
- Capable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the culture
- Focus on the mission and well-being of the department, hotel, and company as a whole
- Lead by example and operate with integrity and respect
- Inspire your team to embrace and demonstrate our values and GUEST People Standards: Greet or welcome everyone, warmly with a smile Use eye and ear contact and guest’s name Establish/anticipate needs Solve and own all requests/complaints Thank everyone
Benefits
- Medical, Dental and Vision Insurance
- Paid Vacation and Sick Days
- Holidays and Personal Days (Floaters)
- 401(k) Retirement Plan
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
