Steel Sales Manager - Northwest Indiana

RHI Magnesita • Hammond, IN

7d

About The Position

RHI Magnesita is seeking a dynamic Account Sales Manager to join our Steel Division. In this role, you will oversee marketing and sales activities for assigned accounts (large integrated steel producers located in Northwest Indiana) driving results that align with company goals and strategic vision. Because the accounts are located close to one another, this role offers the benefit of minimal travel and does not require overnight stays. You’ll manage direct and indirect sales through the local sales and service team and provide essential product and system knowledge to support your team.

Requirements

• Minimum 2 years of industrial experience, preferably involving steel production or refractories.
• Strong understanding of steel manufacturing processes and customer needs.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Responsibilities

• Maximize sales and market share of refractory products and services for steel customers.
• Develop and maintain multi-level relationships across key customer accounts.
• Identify opportunities to increase revenue through material, service offerings, and margin optimization.
• Build strong supplier–end-user relationships to ensure long-term partnerships.
• Monitor and respond to political, economic, competitive, and production trends affecting the steel industry.
• Achieve customer-specific targets, including sales volume, turnover, inventory days-on-hand (DOH), and margin.
• Maintain CRM records, including customer contacts, call reports, opportunities, market share, and competitor activity.
• Submit reports detailing customer production, competitor movements, new projects, and market insights as needed.
• Provide strategic updates on product performance, application innovations, and service enhancements.
• Deliver accurate rolling forecasts for material and service needs to optimize inventory and supply chain efficiency.
• Oversee demand cycles, including supplier selection, negotiations, purchasing, logistics, outage schedules, and performance tracking.
• Negotiate favorable payment terms and ensure timely collections.
• Coordinate daily schedules of sales activities and service personnel.
• Collaborate with Technical Marketing to propose and execute trials of new materials and optimize application concepts.
• Support customer refractory installation and application troubleshooting.
• Travel within the designated territory and represent RHI Magnesita at trade shows, industry events, and customer meetings.

Benefits

• A challenging and rewarding role within the global leader in refractory solutions.
• The opportunity to help shape the future of an industry leader in innovative technology.
• Competitive compensation and outstanding benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed