Station Digital Ad Ops Manager
About The Position
CUMULUS MEDIA | (Atlanta, GA) has an immediate, fully remote (US-based) opening for a full time Station Digital Ad Operations Manager to support the Corporate Digital Ad Ops team. The Station Digital Ad Ops Manager will be responsible for supporting operations across Cumulus Radio Station Group’s digital channels including streaming, websites, and apps. You will focus on inbound support requests and bringing them to resolution. You will support the Digital Ad Ops team with ad hoc reporting. The ideal candidate will have a track-record of driving continuous improvement. You are proactive, customer-centric, time-oriented, responsive and a fast learner! This position reports directly to the Sr. Manager, Station Digital Ad Ops.
Requirements
- Minimum of 1 year of relevant experience in digital media.
- Prior experience with a ticketing system for managing inbound support requests.
- Independent worker with the ability to self-manage tasks and deadlines.
- Comprehensive knowledge of and engagement with industry trends in streaming audio, web technologies, and applications
Responsibilities
- Manage inbound support tickets from all markets and internal or external stakeholders across owned and operated Cumulus Media channels including streaming, websites, and apps.
- Act as the primary point of contact for all markets regarding Station Digital campaigns.
- Provide QA and troubleshooting support for digital ad campaigns.
- Assist the 85 markets within the Cumulus Radio Station Group by providing necessary training and support as required.
- Work in tandem with diverse teams across the company to contribute to the achievement of strategic digital operations objectives.
- Provide support for monthly and quarterly reporting requirements of the Digital Ad Ops team.
- Efficiently manage multiple projects, maintaining organization and prioritizing tasks based on urgency and importance.
Benefits
- Competitive Pay
- Focused, responsible and collaborative work environment with the ability, to ask “what if” and try innovative solutions
- Medical, Dental & Vision Insurance coverage
- 401K with company match
- Paid Vacation, Sick & Holiday time off
- Parental leave time off benefits, life insurance, disability insurance, wellness, and an employee referral bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
