State Human Resource Manager I

State of Delaware•Dover, DE

About The Position

This position is responsible for the administration of the State Group Health Plan Prescription Drug Programs and the State’s Coordination of Benefit Policies, including maintaining compliance with federal and state regulations, vendor and contract management, strategic planning and benefit design evaluation and implementation, technical guidance, report analysis, policy and financial management, subject matter expertise to HR personnel and member education, communications and customer service. This position supervises staff responsible for monitoring program and policy compliance. Professional human resource work is characterized by the application of human resource theories, principles and models to support the administration of human resource functions; as well as the use of knowledge, discretion, consultation and independent judgment in applying and/or interpreting human resource laws, rules, regulations, standards, policies and procedures to address a variety of human resource activities, challenges, issues and assignments. Work often involves review, evaluation, consultation, and recommendations of specific courses of action to be taken, through collaboration with employees, supervisors, managers, and others, and in compliance with human resource laws, rules, regulations, standards, policies and procedures.

Requirements

Possession of a Bachelors degree or higher OR Four years of professional human resource experience OR Three years of professional human resource experience AND a Statewide Human Resource Certification or professional human resource certification.
Two years’ experience in project management such as planning, developing, implementing, managing and evaluating projects to ensure objectives are met.
One year of experience in providing subject matter expertise to employees, management or others on inquiries and/or challenges in assigned human resource function(s).
One year of experience in researching, collecting, analyzing and interpreting data and presenting findings on complex subject matter.
One year of experience in developing and evaluating human resource policies or procedures.
Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.

Responsibilities

Provides technical guidance, policy and procedure interpretation, eligibility determination, consultation and recommendations to employees, applicants, management, human resource staff, vendors, or others in the assigned human resource function(s).
Interprets, explains and ensures compliance with state and federal laws, rules, regulations, standards, policies and procedures.
Analyzes and evaluates requests, inquiries, challenges or practices; makes determinations and defines solutions, options and alternative action as appropriate that ensure equity and/or appropriate and consistent interpretation of laws, rules, regulations, standards, policies and procedures.
Anticipates broad implications of actions/recommendations and defends recommendations and decisions.
Conducts research which includes collecting, analyzing and interpreting a variety of data and reports from multiple sources, obtaining and clarifying information, verifying accuracy and troubleshooting discrepancies, reviewing precedents and past decisions, and presenting findings.
Conducts special reviews, studies and/or projects and presents findings.
Prepares and analyzes a variety of statistical and narrative reports and may calculate and report on data.
Uses automated information systems and computer software to research, review, evaluate, and report on human resource data; and may perform quality reviews of data in systems.
Participates in meetings, conference calls and/or presentations.
May develop job aids, forms, or communications for area of expertise.
May research, design, facilitate and/or evaluate effectiveness of service delivery; and may contact outside parties such as vendors, contractors or other entities to gather data and resolve inquiries or issues.
Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
Performs other related duties as required.