Starbucks Manager

Albertsons Companies•League City, TX

15h

About The Position

Starbucks / Coffee Bar Manager Customer Service & Sales Maintain an atmosphere of enthusiastic customer awareness with a focus on fast, friendly service. Assist customers by offering product suggestions, special orders, and beverage or food recommendations. Engage in suggestive selling through telephone interaction, in‑store intercom announcements, and one‑on‑one customer engagement. Answer and respond to incoming calls; resolve customer complaints and escalate to the Store Director when appropriate. Coffee Bar Operations & Product Preparation Maintain thorough knowledge of duties performed by all department employees. Oversee and assist with all department operations including preparation, brewing, and serving of beverages and food items. Implement proper and efficient preparation and packaging techniques. Operate equipment such as kitchen utensils, conventional and microwave ovens, coffee grinders, coffee machines, espresso machines, blenders, scales, slicers, printers, and pallet jacks. Prepare hot and cold beverages, sandwiches, salads, pizzas, and other items according to company standards. Maintain case cleanliness, visual appeal, and appropriate in‑stock levels. Ensure cleanliness, sanitation, and proper appearance of the Starbucks area and all related equipment. Maintain required temperatures during product preparation, display, and storage. Build displays and rotate or discard outdated or spoiled product. Follow all opening and closing procedures for the department. Leadership, Scheduling & Training Schedule, supervise, train, and assign duties to department employees to ensure adequate coverage and high service levels. Train employees in store policies, food safety practices, sales techniques, and record‑keeping procedures. Identify and develop high‑potential employees for advancement. Monitor employee productivity and evaluate performance. Initiate personnel actions including interviewing, transfers, promotions, and disciplinary actions. Maintain working knowledge of company policies as outlined in the Albertsons/Tom Thumb Employee Handbook. Enforce proper code dating practices for all department products. Inventory, Replenishment & Cost Control Prepare sales and inventory reports; participate in physical inventory every 4 weeks. Control inventory to maintain appropriate product quantity, quality, and freshness according to division directives. Stock, rotate, and maintain product; organize cooler and storage areas. Manage shrink and departmental costs through proper rotation, handling, and storage practices. Perform receiving duties including breaking down loads, verifying invoices, inspecting product quality, reporting shortages, stocking, and rotating product. Follow proper temperature guidelines, storage requirements, and packaging standards. Maintain accurate departmental records and required paperwork. Safety, Sanitation & Compliance Ensure compliance with all temperature, storage, labeling, and food safety requirements. Follow retail labeling laws, federal and state regulations, and company code‑dating policies. Maintain safety, cleanliness, and sanitation throughout all food preparation and sales areas. Implement emergency procedures for equipment or software malfunctions. Ensure all duties are performed safely, accurately, and with honesty and integrity. Comply with company grooming standards and dress code. Additional Responsibilities Perform other necessary and required duties to support department and store operations. Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4). Pay Transparency: Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation pay, paid holidays, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis. For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.

Responsibilities

Maintain an atmosphere of enthusiastic customer awareness with a focus on fast, friendly service.
Assist customers by offering product suggestions, special orders, and beverage or food recommendations.
Engage in suggestive selling through telephone interaction, in‑store intercom announcements, and one‑on‑one customer engagement.
Answer and respond to incoming calls; resolve customer complaints and escalate to the Store Director when appropriate.
Maintain thorough knowledge of duties performed by all department employees.
Oversee and assist with all department operations including preparation, brewing, and serving of beverages and food items.
Implement proper and efficient preparation and packaging techniques.
Operate equipment such as kitchen utensils, conventional and microwave ovens, coffee grinders, coffee machines, espresso machines, blenders, scales, slicers, printers, and pallet jacks.
Prepare hot and cold beverages, sandwiches, salads, pizzas, and other items according to company standards.
Maintain case cleanliness, visual appeal, and appropriate in‑stock levels.
Ensure cleanliness, sanitation, and proper appearance of the Starbucks area and all related equipment.
Maintain required temperatures during product preparation, display, and storage.
Build displays and rotate or discard outdated or spoiled product.
Follow all opening and closing procedures for the department.
Schedule, supervise, train, and assign duties to department employees to ensure adequate coverage and high service levels.
Train employees in store policies, food safety practices, sales techniques, and record‑keeping procedures.
Identify and develop high‑potential employees for advancement.
Monitor employee productivity and evaluate performance.
Initiate personnel actions including interviewing, transfers, promotions, and disciplinary actions.
Maintain working knowledge of company policies as outlined in the Albertsons/Tom Thumb Employee Handbook.
Enforce proper code dating practices for all department products.
Prepare sales and inventory reports; participate in physical inventory every 4 weeks.
Control inventory to maintain appropriate product quantity, quality, and freshness according to division directives.
Stock, rotate, and maintain product; organize cooler and storage areas.
Manage shrink and departmental costs through proper rotation, handling, and storage practices.
Perform receiving duties including breaking down loads, verifying invoices, inspecting product quality, reporting shortages, stocking, and rotating product.
Follow proper temperature guidelines, storage requirements, and packaging standards.
Maintain accurate departmental records and required paperwork.
Ensure compliance with all temperature, storage, labeling, and food safety requirements.
Follow retail labeling laws, federal and state regulations, and company code‑dating policies.
Maintain safety, cleanliness, and sanitation throughout all food preparation and sales areas.
Implement emergency procedures for equipment or software malfunctions.
Ensure all duties are performed safely, accurately, and with honesty and integrity.
Comply with company grooming standards and dress code.
Perform other necessary and required duties to support department and store operations.